1 post
  • Has been part of the Envato Community for over 2 years
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  • Located in United Kingdom
MartinEA says

Guys can you check this your capture is not working I have tried 20 times now to create a ticket and the capture keeps reporting the details are added are wrong but they aren’t.

Thanks,

Martin

911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+6 more
Carmen says

Thanks for letting us know Martin, are you still experiencing issues with this?

We’ve had to enable captcha on all logins as a necessary security precaution and we are currently investigating other options.

A few tips I can give is that if you’re having problems reading the captcha, you can use the “refresh captcha” button, and display a new captcha instantly. You can do this as many times as you want in order to find a set of words more readable to you. Also, you don’t have to enter spaces, punctuation, or capitalization.

We’re very sorry for any frustration the captcha has caused you.

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