22 posts
  • Elite Author: Sold more than $75,000 on Envato Market
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+3 more
tiennguyenvan
says

Hi All and Staffs,

A customer rated my theme 1 star without leave any serious comment or information to allow me contact him back. What I must to do in this case? All other reviews are 5 stars.

[image removed]

My theme is ugly, or the customer is ugly or your rating system is ugly????

131 posts
  • Had an item featured on Envato Market
  • Won a competition
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
+8 more
Codestag
says

Hilarious, isn’t it? :P

22 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Sells items exclusively on Envato Market
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+3 more
tiennguyenvan
says

Hilarious, isn’t it? :P

Yes. Each I got a review like that, I just smile like an idiot because I have nothing to do.

\ Killing softly /

1356 posts
  • Has been part of the Envato Community for over 4 years
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+4 more
Smartik
says

Unfortunatelly there is nothing you can do. This customer is funny, he noticed just after purchase that the theme design isn’t suitable for him. :D

1738 posts How's the surf doing?
  • Had an item that was trending
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Achieved the monthly Community Superstar Award
+7 more
tommusrhodus
says

Little warning, that user account seems to be associated wifth a lot log pirate sites if you do a quick search.

30 posts Your outstanding performance at Envato, thank you Marco!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Best moustache of Envato's Movember Australia contest
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+7 more
thunderthemes
says

i had the same BAD CUSTOMER problem…

http://i.imgur.com/jSyLrr1.png

This is a bad rating system ever made…

It is not possible that a bad user can give you a negative rating and ruin the work you do with such passion and dedication. This is unacceptable!!

Regards

30 posts Your outstanding performance at Envato, thank you Marco!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Best moustache of Envato's Movember Australia contest
  • Helped protect Envato Market against copyright violations
+7 more
thunderthemes
says

for this user i suggest to kickoff from the community….

421 posts Mad Dog
  • Had an item that was trending
  • Power Elite Author: Sold more than $1M on Envato Market
  • Sells items exclusively on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
+6 more
mad_dog
says
30 posts Your outstanding performance at Envato, thank you Marco!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Best moustache of Envato's Movember Australia contest
  • Helped protect Envato Market against copyright violations
+7 more
thunderthemes
says
22 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Sells items exclusively on Envato Market
  • Has referred 100+ members
+3 more
tiennguyenvan
says

Unfortunatelly there is nothing you can do. This customer is funny, he noticed just after purchase that the theme design isn’t suitable for him. :D

Hahaha. Hope him don’t buy another theme from another author and then notice that again.

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