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tiennguyenvan says

Hi All and Staffs,

A customer rated my theme 1 star without leave any serious comment or information to allow me contact him back. What I must to do in this case? All other reviews are 5 stars.

[image removed]

My theme is ugly, or the customer is ugly or your rating system is ugly????

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Codestag says

Hilarious, isn’t it? :P

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tiennguyenvan says

Hilarious, isn’t it? :P

Yes. Each I got a review like that, I just smile like an idiot because I have nothing to do.

\ Killing softly /

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Smartik says

Unfortunatelly there is nothing you can do. This customer is funny, he noticed just after purchase that the theme design isn’t suitable for him. :D

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tommusrhodus says

Little warning, that user account seems to be associated wifth a lot log pirate sites if you do a quick search.

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thunderthemes says

i had the same BAD CUSTOMER problem…

http://i.imgur.com/jSyLrr1.png

This is a bad rating system ever made…

It is not possible that a bad user can give you a negative rating and ruin the work you do with such passion and dedication. This is unacceptable!!

Regards

27 posts Your outstanding performance at Envato, thank you Marco!
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thunderthemes says

for this user i suggest to kickoff from the community….

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mad_dog says
27 posts Your outstanding performance at Envato, thank you Marco!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Best moustache of Envato's Movember Australia contest
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thunderthemes says
21 posts
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tiennguyenvan says

Unfortunatelly there is nothing you can do. This customer is funny, he noticed just after purchase that the theme design isn’t suitable for him. :D

Hahaha. Hope him don’t buy another theme from another author and then notice that again.

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