42 posts Innovative Magical Ideas
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imithemes says

Hi All

I just saw an authorized theme purchased from my account and i instantly contacted the envato support in the meanwhile another 2 theme purchases was done. I immediately changed my account password and replied my support ticket. I have not touched the download button of any of them.

Does anybody know what can be the reason for this? Did someone hacked my password or what?

Thanks

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jtap says

The same thing just happened to me, says I deposited $99.00 from PayPal and purchased a Magento theme?!

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Nunforest says

Hi also to me happend the same thing 2days ago, one purchase to codecanion, but i didn’t have money on my account and now the message has came to me, to deposit 14$ before 2015 for that purchase.

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uziiuzair says
42 posts Innovative Magical Ideas
  • Elite Author
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  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Exclusive Author
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imithemes says

Hi All

I just saw an authorized theme purchased from my account and i instantly contacted the envato support in the meanwhile another 2 theme purchases was done. I immediately changed my account password and replied my support ticket. I have not touched the download button of any of them.

Does anybody know what can be the reason for this? Did someone hacked my password or what?

Thanks

There is a typo in my message. All 3 purchases were not authorised by me.

42 posts Innovative Magical Ideas
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imithemes says

Looks like you were’nt the only ones: http://themeforest.net/forums/thread/april-fools-day-prank/127553

Thanks for sharing the URL. I am waiting for my support ticket reply.

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Nunforest says

i clicked button request staff reply, you can do the same maybe somebody from staff will give a response to us

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KingDog Staff says

Hey guys. All these kinds of things need to go through a Support ticket – http://support.envato.com/

It’s the only secure way we can investigate fully. Thanks!

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