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imithemes says

Hi All

I just saw an authorized theme purchased from my account and i instantly contacted the envato support in the meanwhile another 2 theme purchases was done. I immediately changed my account password and replied my support ticket. I have not touched the download button of any of them.

Does anybody know what can be the reason for this? Did someone hacked my password or what?

Thanks

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jtap says

The same thing just happened to me, says I deposited $99.00 from PayPal and purchased a Magento theme?!

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Nunforest says

Hi also to me happend the same thing 2days ago, one purchase to codecanion, but i didn’t have money on my account and now the message has came to me, to deposit 14$ before 2015 for that purchase.

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uziiuzair says
95 posts Innovative Magical Ideas
  • Elite Author: Sold more than $75,000 on Envato Market
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  • Sells items exclusively on Envato Market
  • Has sold $125,000+ on Envato Market
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imithemes says

Hi All

I just saw an authorized theme purchased from my account and i instantly contacted the envato support in the meanwhile another 2 theme purchases was done. I immediately changed my account password and replied my support ticket. I have not touched the download button of any of them.

Does anybody know what can be the reason for this? Did someone hacked my password or what?

Thanks

There is a typo in my message. All 3 purchases were not authorised by me.

95 posts Innovative Magical Ideas
  • Elite Author: Sold more than $75,000 on Envato Market
  • Won a competition
  • Sells items exclusively on Envato Market
  • Has sold $125,000+ on Envato Market
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imithemes says

Looks like you were’nt the only ones: http://themeforest.net/forums/thread/april-fools-day-prank/127553

Thanks for sharing the URL. I am waiting for my support ticket reply.

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Nunforest says

i clicked button request staff reply, you can do the same maybe somebody from staff will give a response to us

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KingDog Envato team says

Hey guys. All these kinds of things need to go through a Support ticket – http://support.envato.com/

It’s the only secure way we can investigate fully. Thanks!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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