10 posts
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
joshpodolske says

?? Whoa! I just bought this yesterday for a client! Yesterday!!! COntacted support but Im freaking out ! it says this now!

“This item has been removed by either staff or the author and is no longer available. Contact support for more details.”

Anyone know if this is available for a refund? Is it ok to use still?

213 posts
  • Bought between 1 and 9 items
  • Contributed a Tutorial to a Tuts+ Site
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 1 and 100 dollars
  • United States
themelux says

Yes you can use it still – if you want a refund you’ll need to contact support here http://support.envato.com/index.php?/Tickets/Submit and see what they can work out for you.

4 posts
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
fatekid says

Does anyone know why it was removed?

203 posts
  • Beta Tester
  • Sold between 50 000 and 100 000 dollars
  • Exclusive Author
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
biyanpasau says

Due DMCA notice.

1 post
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom
EmotiveTech says

Do we know is it likely to make a comeback? It was an awesome theme. I had big plans for using it. Wish I had downloaded it straight away :(

203 posts
  • Beta Tester
  • Sold between 50 000 and 100 000 dollars
  • Exclusive Author
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
biyanpasau says

Contact the author of the theme.

10 posts
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
joshpodolske says

Contact the author of the theme.

I already had a support request into the author, he hasnt responded. I dont want to be stuck with this theme if it isnt on this site. Ive always liked being able to come back to the theme when the client has a question or issue.

10 posts
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
joshpodolske says

Support email me back and refered me to this page

http://support.envato.com/index.php?/Knowledgebase/Article/View/219/

“Am I eligible for a refund?

Envato does have a refund policy surrounding removed files, and we will gladly honor it provided that one of the following two critera is met:

The file was removed within five days of your initial purchase. You have never downloaded the file.”

Ive asked for a full refund. I meet one of the requirements.

4 posts
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
fatekid says

Anyone have any luck contacting the author yet?

4 posts
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
fatekid says

Any news?

by
by
by
by
by
by