1854 posts Evolve or Dissolve!
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ShermanJackson
says

Envato should introduce a “buyer update” email, where we Authors could “notify” all buyers about specific updates to the items they have purchased.

Here’s an example:

Facebook has increased it’s profile pic size, hence, all timeline covers which have been purchased by them will be ” offset / weird”, which may prompt the buyer to come back and give a poor rating to the item. Some may argue by saying that “you can mention the update on the item page and when the buyer visits the page to re-rate, he will see the update”. The buyer doesn’t need to visit the item page to rate as the rating appears in the downloads tab only.

Now this is only a facebook item, but updates may be necessary across different items too.

An update email (or anything) will be a nice way to establish a good relationship with the buyer.

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Gembell
says

Envato should introduce a “buyer update” email, where we Authors could “notify” all buyers about specific updates to the items they have purchased.

Here’s an example:

Facebook has increased it’s profile pic size, hence, all timeline covers which have been purchased by them will be ” offset / weird”, which may prompt the buyer to come back and give a poor rating to the item. Some may argue by saying that “you can mention the update on the item page and when the buyer visits the page to re-rate, he will see the update”. The buyer doesn’t need to visit the item page to rate as the rating appears in the downloads tab only.

Now this is only a facebook item, but updates may be necessary across different items too.

An update email (or anything) will be a nice way to establish a good relationship with the buyer.

I agree with you . . .

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aleluja
says

\\

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alkis
says

Yep, I definitely agree with that.

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rbista
says

+1

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scrnjakovic
says

Sounds good.

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designcrumbs
says

I’d rather have this than have the new WP toolkit they introduced on TF for a few reasons:

1) If a user makes edits to a WP theme, and then does the auto updates, they lose those edits.

2) many buyers are just ‘flipping’ the themes and using them for a client project, which the client may or may not know. So we need a way to notify the buyer, not necessarily the end user.

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quickandeasy
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pezflash
says

2) many buyers are just ‘flipping’ the themes and using them for a client project, which the client may or may not know. So we need a way to notify the buyer, not necessarily the end user.

So true!

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EliIsakov
says

+1.

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