911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
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  • Has collected 10+ items on Envato Market
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Carmen says

Hi nrandazzo, Our site is functioning normally now, the issues you are experiencing when purchasing with PayPal are un-related. Please contact support and they will do their best to help you.

236 posts Marketplace Developer
  • Has collected 1+ items on Envato Market
  • Member of the Envato Team
  • Located in New Zealand
  • Has been part of the Envato Community for over 2 years
madlep Envato team says

Numerous Live Previews are coming back with errors. I don’t know if it is just specific to this author:

Notice: Undefined variable: args in /nfs/c09/h01/mnt/131366/domains/madza-wordpress-premium-themes.com/html/wp-content/themes/growing_feature/admin/admin_metabox.php on line 760

Notice: get_theme_data is deprecated since version 3.4! Use wp_get_theme() instead. in /nfs/c09/h01/mnt/131366/domains/madza-wordpress-premium-themes.com/html/wp-includes/functions.php on line 2824

Warning: Cannot modify header information – headers already sent by (output started at /nfs/c09/h01/mnt/131366/domains/madza-wordpress-premium-themes.com/html/wp-content/themes/growing_feature/admin/admin_metabox.php:760) in /nfs/c09/h01/mnt/131366/domains/madza-wordpress-premium-themes.com/html/wp-includes/pluggable.php on line 876

That would be specific to individual items. We don’t host live previews on our marketplace servers at all. They’re hosted by authors themselves. We just link to them from the item pages.

11 posts
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tbp007 says


Okay, I was wondering what happened to my balance… Is this changing balances as well? Because my balance does not reflect my recent deposits.
I don’t believe it should have. You may want to open up a ticket so that we can check it out for you.
Will do, thank you.

On second thought, it appears the miscalculation was my error. Great job, folks.

4 posts
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wantolla says

Hello, have been resolved??? I can buy the theme??

1 post
  • Has been part of the Envato Community for over 4 years
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  • Sells items exclusively on Envato Market
  • Located in Spain
lorenz0 says

I’m also having problems. Can’t make any deposits using PayPal. We don’t have Skrill/MoneyBookers and don’t want to sign up either. Need to buy something today (in the next few hours). Any ideas?

2 posts
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nrandazzo says

The transaction was successful on my credit card, but I haven’t received the theme. How long should it take for me to receive the theme?

4 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
  • Located in Italy
wantolla says

Hello someone kindly staff can answer my question? Can I buy a theme with paypal or credit card??

thanks

3015 posts
  • Has sold $1+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+2 more
TNL3542 says

Hello someone kindly staff can answer my question? Can I buy a theme with paypal or credit card?? thanks

yes u can

4 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
  • Located in Italy
wantolla says

you are part of the staff?

284 posts New Elite in Town!
  • Won a competition
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
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icypixels says

you are part of the staff?

He’s not part of the staff, but he’s a buyer too.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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