5179 posts
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KingDog Staff says

Hello someone kindly staff can answer my question? Can I buy a theme with paypal or credit card?? thanks

Yes you can :)

3007 posts
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TNL3542 says

you are part of the staff?
im just a loyal buyer :)
5179 posts
  • Envato Staff
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KingDog Staff says


you are part of the staff?
im just a loyal buyer :)
And a fine looking wolf.
3007 posts
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TNL3542 says



you are part of the staff?
im just a loyal buyer :)
And a fine looking wolf.

lol thanks you should see the one i have on my profile :)

1 post
  • Bought between 100 and 499 items
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andreamazonas2 says

I’m already two weeks that I can not make purchases … what’s happening with my cards this all ok, the problem must be the connection between PayPal and the website .. because I tried to buy other cards and also happens the same message, eg purchase of Your Facebook Timeline Cover Bundle Vol.5 was unable to be processed by PayPal Please try using a different credit card, or we Also support Moneybookers deposits. I can shop at other sites and not here … might help some Sorry for the mistakes of the text, I am using a translator

5179 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

I’m already two weeks that I can not make purchases … what’s happening with my cards this all ok, the problem must be the connection between PayPal and the website .. because I tried to buy other cards and also happens the same message, eg purchase of Your Facebook Timeline Cover Bundle Vol.5 was unable to be processed by PayPal Please try using a different credit card, or we Also support Moneybookers deposits. I can shop at other sites and not here … might help some Sorry for the mistakes of the text, I am using a translator

Have you opened up Support ticket yet? – http://support.envato.com/index.php?/Live/Tickets/Submit

Support will be happy to look into it for you. Thanks!

1 post
  • Bought between 1 and 9 items
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mosseri says

Why is the support so horrible and slow? I’ve been waiting two days and they haven’t resolved any of my tickets.

5179 posts
  • Envato Staff
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  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

Why is the support so horrible and slow? I’ve been waiting two days and they haven’t resolved any of my tickets.

It really depends what your ticket was about and who was best equipped to handle it. It’s still the weekend in Australia, so if it had to go to someone in the office that could be why. Let me know your ticket number and I can look into it for you. Thanks!

3007 posts
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TNL3542 says

off topic: hey travis i sent you a email from your profile.. check it out when you get the chance

DobrincuSebastian
DobrincuSebastian Recent Posts Threads Started
145 posts
  • Has been a member for 1-2 years
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DobrincuSebastian says

Can you take a look on my ticket please… same paypal issue… #EOG-809-93976

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