- Envato Staff
- Support Staff
- Has been a member for 0-1 years
- Bought between 1 and 9 items
- Exclusive Author
- Australia
Thanks Carmen! Support is going heads down (thumbs up). We’re working hard to get your tickets resolved 
- Sold between 1 000 and 5 000 dollars
- Item was Featured
- Has been a member for 0-1 years
- United States
- Referred between 1 and 9 users
This is the mark of beautifully professional service. Things happen. Servers explode. Life goes on. The professionals acknowledge it, and keep in contact with their customers and contributors to keep everyone updated.
Envato Team – you amaze me.
Thanks for getting on top of this!
- Romania
- Sold between 100 000 and 250 000 dollars
- Has been a member for 2-3 years
- Referred between 10 and 49 users
- Most Wanted Bounty Winner
- Exclusive Author
- Bought between 10 and 49 items
Now accept my new template and I’ll forgive all of you 
- Bought between 1 and 9 items
- Sold between 100 and 1 000 dollars
- Has been a member for 0-1 years
- United States
I still can’t get in on my windows 8 machine. It is my main computer and I get a page that simply says the word TEST in small text.
Very frustrating?
Help?
- Attended a Community Meetup
- Australia
- Bought between 10 and 49 items
- Community Ambassador
- Contributed a Blog Post
- Envato Staff
- Exclusive Author
- Grew a moustache for the Envato Movember competition
- Has been a member for 1-2 years
Hi Chris,
This sounds like a different issue. Can you put in a ticket for us via Envato Support and we’ll do our best to help you. Thanks! 
- Microlancer Beta Tester
- Sold between 250 000 and 1 000 000 dollars
- Author was Featured
- Item was Featured
- Has been a member for 4-5 years
- Author had a File in an Envato Bundle
- Referred between 200 and 499 users
- Author had a Free File of the Month
Hope search is back up soon, this is all bad for sales…
- Bought between 100 and 499 items
- Has been a member for 2-3 years
Thank You!
- Sold between 50 000 and 100 000 dollars
- Has been a member for 1-2 years
- Exclusive Author
- Referred between 50 and 99 users
- Bought between 1 and 9 items
- Microlancer Beta Tester
Thank you for the info. Keep up your great efforts to sort this up. Cheers!
- Bought between 1 and 9 items
- Referred between 1 and 9 users
- Sold between 5 000 and 10 000 dollars
- Exclusive Author
- Serbia
- Has been a member for 0-1 years
Very good communication. Thank you
- Exclusive Author
- Has been a member for 2-3 years
- Most Wanted Bounty Winner
- Sold between 10 000 and 50 000 dollars
- Microlancer Beta Tester
- Author was Featured
Thanks.
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