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marketpen says

Thank’s for your Info, are now able to order?

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nozza Envato team says

Thank’s for your Info, are now able to order?

Hi marketpen, you should be able to successfully purchase an item. The issue only affected those who made purchases last night. If you run into some problems, please let us know as it may not be related to the previous issue.

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H4run says

Tnaks for information. Everything good explained

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awan_move says

_ oh man , I am late of news :( I was Deposit but Errror _ ew

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sax155 says

Thanks. :)

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Carmen says

Hey guys, The site is now functioning normally! A big thank you to everyone for being so patient with us and we are still investigating the issue. Please keep coming back here for updates. :)

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CodeSwift says

When can it be expected that all the delayed purchases are processed, or are they processed already (hope not, was expecting more sales)?

Thanks for the updates.

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Carmen says

@wpScientist The delayed purchases have already been processed. However, if users started PayPal disputes (which would mean their accounts are currently disabled) they will need to resolve the dispute before the payment can be processed.

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rileks_santai says

Good SOP, very like this. Thank you for your information. Rileks

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BigBouncyBright says

Thanks Carmen for informing

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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