Hi to all,
I’ve made project compatible with only CS6 version after effects and now I’ve made CS4 version and one of my buyers have only CS5 version. I’ve already put CS4 version on review to update my project page. So my question is: is it allowed to send CS4 project to one of buyers of that project via email so he doesn’t have to wait for how many days to be reviewd by Envato stuff.
Thanks a lot!
I don’t think there’s any problem, he already have your project. He just need a version that works with his software version.
But, important, verify if buyer is genuine. If he really purchased your item.
I don’t think there’s any problem, he already have your project. He just need a version that works with his software version. But, important, verify if buyer is genuine. If he really purchased your item.
thanks for the answer. He is my buyer, in coments on my project, next to his username,stands PURCHASED in yellow rectangle. But, how can I see item purchase code and see if it matchs? Thanks a lot!
ask him to contact you from your profile page. You will get a link in the mail message where you can verify if he purchased the item. I don’t think you need the item purchase code.
Ok, thanks for advices and info!
Best regards, Charlie.
If it shows “purchased” in your comments section, that is good enough, that is the another way of verifying the purchase data, but you may require his/her mail info, which you gets only if the buyer choose to contact you.
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