90 posts
  • Bought between 1 and 9 items
  • Referred between 1 and 9 users
  • Has been a member for 3-4 years
  • Exclusive Author
  • Sold between 5 000 and 10 000 dollars
  • United States
HelloCharlie says

Hi to all,

I’ve made project compatible with only CS6 version after effects and now I’ve made CS4 version and one of my buyers have only CS5 version. I’ve already put CS4 version on review to update my project page. So my question is: is it allowed to send CS4 project to one of buyers of that project via email so he doesn’t have to wait for how many days to be reviewd by Envato stuff.

Thanks a lot!

7134 posts
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 10 000 and 50 000 dollars
  • Envato Studio (Microlancer) Beta Tester
  • Beta Tester
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a Free File of the Month
  • Bought between 50 and 99 items
  • Referred between 10 and 49 users
+1 more
doru says

I don’t think there’s any problem, he already have your project. He just need a version that works with his software version.

But, important, verify if buyer is genuine. If he really purchased your item.

90 posts
  • Bought between 1 and 9 items
  • Referred between 1 and 9 users
  • Has been a member for 3-4 years
  • Exclusive Author
  • Sold between 5 000 and 10 000 dollars
  • United States
HelloCharlie says

I don’t think there’s any problem, he already have your project. He just need a version that works with his software version. But, important, verify if buyer is genuine. If he really purchased your item.

HI Doru,

thanks for the answer. He is my buyer, in coments on my project, next to his username,stands PURCHASED in yellow rectangle. But, how can I see item purchase code and see if it matchs? Thanks a lot!

7134 posts
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 10 000 and 50 000 dollars
  • Envato Studio (Microlancer) Beta Tester
  • Beta Tester
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a Free File of the Month
  • Bought between 50 and 99 items
  • Referred between 10 and 49 users
+1 more
doru says

ask him to contact you from your profile page. You will get a link in the mail message where you can verify if he purchased the item. I don’t think you need the item purchase code.

90 posts
  • Bought between 1 and 9 items
  • Referred between 1 and 9 users
  • Has been a member for 3-4 years
  • Exclusive Author
  • Sold between 5 000 and 10 000 dollars
  • United States
HelloCharlie says

Ok, thanks for advices and info!

Best regards, Charlie.

440 posts
  • Elite Author
  • Sold between 50 000 and 100 000 dollars
  • Author had a File in an Envato Bundle
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
StrokeVorkz says

If it shows “purchased” in your comments section, that is good enough, that is the another way of verifying the purchase data, but you may require his/her mail info, which you gets only if the buyer choose to contact you.

by
by
by
by
by
by