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timstl
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I’ve tried to update my description 4 times now over the last week with no luck. My files have been updated the two times I tried, which is really most important, but I would like to reflect changes in my item’s description as well.

I have an email out to support right now, but thought I’d check here, too. It seems strange—there’s a box to update description, so it should be allowed. I’m wondering if maybe there is a max length, but there isn’t one listed next to the update box, so I’m not sure.

And yes, I did make a note to the reviewer that I was updating description, too.

Thanks for the help.

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Envato team
says
I’ve tried to update my description 4 times now over the last week with no luck. My files have been updated the two times I tried, which is really most important, but I would like to reflect changes in my item’s description as well.

I have an email out to support right now, but thought I’d check here, too. It seems strange—there’s a box to update description, so it should be allowed. I’m wondering if maybe there is a max length, but there isn’t one listed next to the update box, so I’m not sure.

And yes, I did make a note to the reviewer that I was updating description, too.

Thanks for the help.

It’s definitely a bug. You should report it here

41 posts
  • 6 Years of Membership
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timstl
says
I’ve tried to update my description 4 times now over the last week with no luck. My files have been updated the two times I tried, which is really most important, but I would like to reflect changes in my item’s description as well.

I have an email out to support right now, but thought I’d check here, too. It seems strange—there’s a box to update description, so it should be allowed. I’m wondering if maybe there is a max length, but there isn’t one listed next to the update box, so I’m not sure.

And yes, I did make a note to the reviewer that I was updating description, too.

Thanks for the help.
It’s definitely a bug. You should report it here

Well, the other 3 attempts were with the old site, not the new one. But yeah I’ll go ahead and report.

41 posts
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timstl
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Ah ha! There are 2 submit buttons on the edit page. Duh. I don’t know how I’ve been missing that.

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