675 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+6 more
dexterous
says

Hi All,

Though I have logged a support ticket, I just wanted to know from all of you that – Is anyone else also facing any uploading issues for new items? Or is it just me?

After I select the item, the uploader with the truck icon shows ‘processing…’ and then everything freezes :(

Could the cause be that I created the zip file from windows explorer (Compress folder in context menu) and not actually by using winzip? But in the past I always have done like that and there was no issues with uploading.

1914 posts
  • Member of the Envato Team
  • Located in Canada
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 7 years
+8 more
TPN
Envato team
says

Try uploading w/ another browser.

2320 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Has referred 1+ members
  • Helped several times protecting Envato Market against copyright violations
+5 more
Nitro_Themes
says

Hey I had the same problem i used FF and i had to re-install FF then it worked.

You can also try IE

Cheers

675 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+6 more
dexterous
says

I tried with Firefox, Google chrome and also with Apple’s Safari. Tonight I will try re-installing firefox. Thanks for suggestions.

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