3 posts
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rohitpant says

Dear All,

I have my corporate website and it can be found here www.stragure.com from last few hours unfortunately on the main page the image are not changing by itself or even by clicking in the white dots.

this is scary, please HELP ! or let us know what should we do next.

2362 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
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jonathan01 says

you do not have any purchases on your account – you should login with the account you purchased with and then contact the author of the theme via the comments on the item, the profile page contact form or via the method outlined in your documentation you will of received in the download package.

3 posts
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rohitpant says

But this work was outsourced to someone who bought it on our behalf. I am the actual owner of the website and the outsourced party no more supports it.

Please suggest what shall we do next. this is rather urgent.

Regards, Rohit Pant Co-founder Director – Business Development Stragure Software Technologies Pvt Ltd Bangalore – 560 037 URL: http://www.stragure.com Direct: +91 (80) 4084 9494 Extn:108 Cell: +91 98863 03424
2362 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
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jonathan01 says

You will need to contact your previous outsourced company and ask for the license number of the item as proof of purchase will be required for the author of the file to help you.

no-thumbnail
jademagnetstragure Recent Posts Threads Started
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jademagnetstragure says

You will need to contact your previous outsourced company and ask for the license number of the item as proof of purchase will be required for the author of the file to help you.

Okay, it took us for a while to figure that out, below the license information as desired.

LICENCE CERTIFICATE : Envato Marketplace Item

This document certifies the purchase of: ONE REGULAR LICENCE as defined in the standard terms and conditions on the Envato Marketplaces.

Licensor’s Author Username: Tauris Licensee: jademagnet stargure

For the item: Purity: Clean, Minimal & Bold WordPress Theme

http://themeforest.net/item/purity-clean-minimal-bold-wordpress-theme/639774 Item ID: 639774

Item Purchase Code: [removed for security reasons]

Purchase Date: 2012-07-05 06:59:12 UTC

For any queries related to this document or license please contact Envato Support via http://support.envato.com/index.php?/Live/Tickets/Submit

Envato Pty. Ltd. (ABN 11 119 159 741) PO Box 21177, Little Lonsdale Street, VIC 8011, Australia

==== THIS IS NOT A TAX RECEIPT OR INVOICE ====

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beopen says

Contact the author on his page (there’s an e-mail form on the bottom-right):

http://themeforest.net/user/Tauris?WT.ac=search_profile&WT.seg_1=search_profile&WT.z_author=Tauris
3 posts
  • Has been part of the Envato Community for over 1 year
rohitpant says

I can’t see the email id but I can see a message box, i think you are referring to the same. will try my luck.

Regards, Rohit Pant Co-founder Director – Business Development Stragure Software Technologies Pvt Ltd Bangalore – 560 037 URL: http://www.stragure.com Direct: +91 (80) 4084 9494 Extn:108 Cell: +91 98863 03424
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Little-Neko says

You could just buy the theme and contact author support…

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beopen says

I can’t see the email id but I can see a message box, i think you are referring to the same. will try my luck. Regards, Rohit Pant Co-founder Director – Business Development Stragure Software Technologies Pvt Ltd Bangalore – 560 037 URL: http://www.stragure.com Direct: +91 (80) 4084 9494 Extn:108 Cell: +91 98863 03424 ____________

Yes, the small box will send an e-mail to the author. And also don’t post any confidential info (like the purchase code) for everyone to see. Good luck!

Helpful Information

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