Hello all, Unfortunately one of my item got a soft reject today because of of the preview-set. The size was slihtly (1180) bigger than the legal (900) Obviously the whole item was held. I fixed the problem and send it again, but only the preview set and not the whole package again. Is this enough, or i have to upload again the whole (main-preview-thumb-preview set)? Thanks for help in advance.
- Sold between 50 000 and 100 000 dollars
- Author was Featured
- Contributed a Tutorial to a Tuts+ Site
- Referred between 1000 and 1999 users
- Bought between 10 and 49 items
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 2-3 years
- Exclusive Author
- Czech Republic
If You use the EDIT button in your Hidden tab, where was your soft rejected file, then it is ok to upload only the updated file or preview img/set.
If You upload it from your dashboard through Upload button, then it will be rejected.
Thank you survivor, I did the right way i guess. Its already in the update process now and i think i used the EDIT button.