280 posts Premium Website Design
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+3 more
ThemeFusion says

We have a user who can’t get in touch with support so they came to us. Below is their ticket number, can someone please check this out? They have been trying to make purchases of themes and cant do it due to errors.

ODA-205-36314

Thanks :)

3751 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Spain
  • Has sold $125,000+ on Envato Market
  • Helped several times protecting Envato Market against copyright violations
+9 more
pezflash says

Not sure if it could come from same bug, but today two users has contacted me to check other options for purchasing, as they have tried to make an account here and they couldn’t.

803 posts
  • Has been part of the Envato Community for over 6 years
  • Has been a beta tester for an Envato feature
  • Located in India
  • Sells items exclusively on Envato Market
+1 more
laranz says

tweet the support team with the ticket id :)

2660 posts Community Team
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Contributed a tutorial on Tuts+
  • Attended one of our Meetups around the world
+19 more
contrastblack Envato team says

Got it and forwarded to Support.

Thanks for your help in helping the User :D

Locking this up.

L.E: user has been replied to.

by
by
by
by
by
by