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Webthemer says

Is it possible to verify a customer based on email that he/she registered on Envato using the Envato API? I use FreshDesk for support and guys at FreshDesk have done this FreshPlugs feature.

More clear on what i am talking about https://support.freshdesk.com/solution/articles/32031-using-freshplugs-to-integrate-third-party-apps

Basically i would like to see in the sidebar when user submits a ticket what product he/she buyed from me on Envato. Is it possible to make this?