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Xorys says

Hello,

I bought this template http://videohive.net/item/phoenix-logo-opening/55795

The problem is that the version I have does not match the video preview, I have all plugins, no error message, the correct version of AE CS4 and I do the same test on AE CS5 , it does not work.

I do not know what I can do to retrieve the same version in the video preview.

Looks like what I have: http://orion.guild-heberg.fr/video/Phoenix.mov

Should not be blind to see that there is a big difference.

The author does not answer me on twitter, facebook and on site VideoHive, which is why I turn to you.

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Generator says

What are the differences that concern you?

2 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
Xorys says

Look the difference :

http://videohive.net/item/phoenix-logo-opening/55795 : This is the video preview, that’s what I thought I had bought. http://orion.guild-heberg.fr/video/Phoenix.mov : That looks like what I actually bought. Missing effects, yet I have all the plugins required and no error message

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