2 posts
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Xorys says

Hello,

I bought this template http://videohive.net/item/phoenix-logo-opening/55795

The problem is that the version I have does not match the video preview, I have all plugins, no error message, the correct version of AE CS4 and I do the same test on AE CS5 , it does not work.

I do not know what I can do to retrieve the same version in the video preview.

Looks like what I have: http://orion.guild-heberg.fr/video/Phoenix.mov

Should not be blind to see that there is a big difference.

The author does not answer me on twitter, facebook and on site VideoHive, which is why I turn to you.

595 posts THINK DIFFERENT
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Won a Competition
  • Has been a member for 5-6 years
  • Beta Tester
  • Author had a File in an Envato Bundle
  • Author had a Free File of the Month
  • Exclusive Author
+3 more
Generator says

What are the differences that concern you?

2 posts
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Xorys says

Look the difference :

http://videohive.net/item/phoenix-logo-opening/55795 : This is the video preview, that’s what I thought I had bought. http://orion.guild-heberg.fr/video/Phoenix.mov : That looks like what I actually bought. Missing effects, yet I have all the plugins required and no error message
by
by
by
by
by
by