5 posts
  • Has been part of the Envato Community for over 5 years
Manuela1985
says

hello, my english is not the best…..but i try to explain you my problem….last weak i have bought from activeden the XML web V3 image gallery….

and i am very angry – i paid a lot of money for this…...

i want to change the fotos in the foto-gallery with my own fotos….my pics are big – i resized them to the same width and height like the gallery in activeden…but when i replaced my pics in to the gallery i can only see the half of the pics…...what is wrong…..did you understand my problem ?

please help

3868 posts
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+9 more
flashjunkie
says

and i am very angry – i paid a lot of money for this……

where is your buyers badge then? tsk tsk

5 posts
  • Has been part of the Envato Community for over 5 years
Manuela1985
says

what do you mean ?

3868 posts
  • Has been part of the Envato Community for over 8 years
  • Has referred 200+ members
  • Has sold $10,000+ on Envato Market
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+9 more
flashjunkie
says

This is my buyers badge, when you buy a file you automatically recieve a badge similar to this under your avatar.

So where is your buyers badge, proving that you did indeed buy the file.

5 posts
  • Has been part of the Envato Community for over 5 years
Manuela1985
says

i bought from my country – online from germany – bu ( their ) your support is very bad

5211 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
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+9 more
digitalscience
says
i bought from my country – online from germany – bu ( their ) your support is very bad

I would have gone for “my dog ate my buyers badge” (more believable)

Anyways do you have another account from which you purchased this file… when u say country, do you mean company.. did your company buy the file… under what licence did your company purchase the file?

8576 posts Community Moderator
  • Located in United Kingdom
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  • Won a competition
+10 more
MSFX
Moderator
says
i bought from my country – online from germany – bu ( their ) your support is very bad

what???

no matter where you buy from you get a buyers badge… how could you have bought it last week, your account was registered today?

5 posts
  • Has been part of the Envato Community for over 5 years
Manuela1985
says

and will find a way to replace my images – believe it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1085 posts
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+11 more
damojo
says

Dieses Symbol zeigt uns das du das Produkt auch wirklich hier gekauft und nicht irgendwo illegal runtergeladen hast.

Ohne diese “Buyers Badge” wird Dir verständlicherweise niemand helfen.

900 posts
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  • Sells items exclusively on Envato Market
  • Located in United Kingdom
CheshireCat
says

As we say in the UK “BUSTED!!!!!”

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