Just some advice needed. I have purchased a theme from Theme Forest called el-Grande. This included the wp-bakery visual composer. However their doesn’t seem to be a license key for this in the downloadable license keys, just a bunch of XXXXX’s
The plugin (VC) needs an update within wordpress and as I Don’t have a License key wordpress can’t automatically update it, the old version of the plugin is crashing our website completely, by inserting the shortcode in it’s actual form, so frustrating.
How do I go about getting the correct key to grab the update as it’s pointless otherwise.
Can anyone help
- Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
- Open a support ticket if you would like specific help with your account, deposits or purchases.
- Item Support by authors is optional and may vary. Please see the Support tab on each item page.
Most of all, enjoy your time here. Thank you for being a valued Envato community member.