68 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has been a beta tester for an Envato feature
+4 more
nackle2k10
says

There is person send me an email asking specification about the theme I sell in here. And when the talk about specification is done, he ask me my paypal account and want to buy the theme from me.

I ask him where did he found this theme and I also told him the theme available on TF.

Later he replied my email with

Themeforest don’t want to accept my paypal transaction, I will send money as familly or good services, there is no chargback !

I don’t feel good with it, so I search his email in the google and found it he run Warez site. Have you ever experience this before?

4815 posts
  • Has been a beta tester for an Envato feature
  • Achieved the monthly Community Superstar Award
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
+3 more
charlie4282
Moderator
says

Envato has had some issues with PayPal transactions in the past but it has got better and even if that part of his message is true for your own sanity and security I would email them and explain the file is only avaliable through Themeforest for security and technical reasons e.g. Updates and so on and if he has issues with the payment to contact the support here or at PayPal.

539 posts
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
  • Has referred 1+ members
  • Helped protect Envato Market against copyright violations
+2 more
-bianca-
says

I agree with Charlie. Also maybe he/she may try this with other authors as well. These authors sell their items on his terms in good faith with all consequences that come along with it. So Envato should definitely be informed about this.

1754 posts How's the surf doing?
  • Power Elite Author: Sold more than $1M on Envato Market
  • Had an item that was trending
  • Became a Top 20 Author of the Month
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+9 more
tommusrhodus
says

I would email them and explain the file is only avaliable through Themeforest for security and technical reasons

Not only that, but as an exclusive author nackle2k10 would be breaking the Envato terms of contract by selling that file outside of themeforest.

@nackle2k10 – if this situation arises or similar, just forward the ‘buyer’ back to theme forest, or on to envato support. Otherwise you’re risking much more than just missing out on one potential sale.

68 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has been a beta tester for an Envato feature
+4 more
nackle2k10
says

I would email them and explain the file is only avaliable through Themeforest for security and technical reasons.

Yep, agree. I have try to redirect the buyer back to theme forest. This will make sure everything is fine.

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