Hi, I’m really hoping someone can help me. I have the Dandelion theme and when I visited my website today I am getting a blank page with a message at the top that says “Hacked by unknown_BR” followed by a profanity. I am not very technical, so I am hoping someone can tell me step by step what to do to fix this?? How do I get my site back?
- United States
- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 6-7 years
- Referred between 200 and 499 users
- Bought between 100 and 499 items
- Author was Featured
- Envato Studio (Microlancer) Beta Tester
- Exclusive Author
Contact your host immediately to sweep your site and directories for malicious code – immediately change all passwords / logins to EVERYTHING including hosting, domain name server, mysql databases, WordPress etc – your host should be able to assist you in getting things back on track and working out how entry was gained – if on a shared server however it may of come from another account on the same server – they will need to investigate.