1 post
BSHQ says

I am really frustrated! I have updated my website in the admin page and the changes show.However, no updates show on the actual website. I have cleared browsing history, caches etc but still no changes.Have contacted Envato UK who cannot help, have emailed the author who has not replied. Please help! LC

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charlie4282 says

You have no buyer badge – you will need to login using the account which purchased the file so the author can verify your query.

Also be aware it is a weekend and replies tend to be during the working week

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