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aGHasizadeh says

about 2 days ago, I uploaded a under contraction page, now I open my themeforest dashboard and I see nothing!!!

I also check my email address and I got no email from themeforest!!!

What happened exactly?

Is it ok?

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Dzinc Staff says

Hi Ali-GH, have you by any chance already checked your e-mail spam folder? Unfortunately, from time to time, some e-mails can end up hidden in that folder, and go by unnoticed.

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aGHasizadeh says

hi

yeah, I checked more than 100 times and checking it right now…

NOTHING!!!

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aGHasizadeh says

it’s like I’ve never submit anything…

even nothing in my dashboard!!!

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crossroad says

You should have got an email but anyway check the ‘hidden’ tab on your dashboard. If its there, its soft rejected, if its not there, it has been rejected.

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aGHasizadeh says

nothing in hidden items too :(

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FinalDestiny says

It was hard rejected, check your junk/spam folder of your email address

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aGHasizadeh says

It was hard rejected, check your junk/spam folder of your email address

as i said i checked my mail also junk/spam

NOTHING!!!

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x4er0 says

No in Portfolio Tab, no in Hidden Tab = hard reject or you accidentally remove from the queue. There is no other way.

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aGHasizadeh says

No in Portfolio Tab, no in Hidden Tab = hard reject or you accidentally remove from the queue. There is no other way.

believe it or not, I didn’t do anything and still in shock

my page is not that bad to hard rejected

but the fact is if it was hard rejected I must had an email which I don’t have any!!!

it’s exactly like I didn’t submit anything :(

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