105 posts
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • United States
aGHasizadeh says

resubmitting it again :(

1950 posts Do the Needful
  • Has been a member for 4-5 years
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • United States
  • Has attended an Envato Live event
  • Author had a Free File of the Month
  • Envato Studio (Microlancer) Beta Tester
  • Contributed a Blog Post
  • Beta Tester
+6 more
JamiGibbs says

Hello Ali-GH,

I’m very sorry you didn’t receive the reviewers email. As the other community members have mentioned, if the file is not in your ‘Hidden’ tab then it was Hard Rejected. We will be happy to forward that rejection message to you once again. Please send us a support ticket with the email address you would like it resent to:

http://support.envato.com/index.php?/Tickets/Submit
105 posts
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • United States
aGHasizadeh says

Hello Ali-GH,

I’m very sorry you didn’t receive the reviewers email. As the other community members have mentioned, if the file is not in your ‘Hidden’ tab then it was Hard Rejected. We will be happy to forward that rejection message to you once again. Please send us a support ticket with the email address you would like it resent to:

http://support.envato.com/index.php?/Tickets/Submit

thanks for reply

I opend a ticket about 7 hours ago

Ticket ID: MAL-915-47215

806 posts We're a nice team!
  • Elite Author
  • Author had a File in an Envato Bundle
  • Has been a member for 4-5 years
  • Interviewed on the Envato Notes blog
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Contributed a Tutorial to a Tuts+ Site
+4 more
ThemeFocus says

Maybe you miss the email notifications setting:

My Setting -> Author Settings -> Send me an email when my items are approved or rejected?

:)

105 posts
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • United States
aGHasizadeh says

Maybe you miss the email notifications setting:

My Setting -> Author Settings -> Send me an email when my items are approved or rejected?

:)
all checked
105 posts
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • United States
aGHasizadeh says

Hello Ali-GH,

I’m very sorry you didn’t receive the reviewers email. As the other community members have mentioned, if the file is not in your ‘Hidden’ tab then it was Hard Rejected. We will be happy to forward that rejection message to you once again. Please send us a support ticket with the email address you would like it resent to:

http://support.envato.com/index.php?/Tickets/Submit
thank you again, I finally received the email
by
by
by
by
by
by