105 posts
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  • Sells items exclusively on Envato Market
  • Located in United States
aGHasizadeh says

resubmitting it again :(

1950 posts Do the Needful
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
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+10 more
JamiGibbs says

Hello Ali-GH,

I’m very sorry you didn’t receive the reviewers email. As the other community members have mentioned, if the file is not in your ‘Hidden’ tab then it was Hard Rejected. We will be happy to forward that rejection message to you once again. Please send us a support ticket with the email address you would like it resent to:

http://support.envato.com/index.php?/Tickets/Submit
105 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 1+ members
  • Sells items exclusively on Envato Market
  • Located in United States
aGHasizadeh says

Hello Ali-GH,

I’m very sorry you didn’t receive the reviewers email. As the other community members have mentioned, if the file is not in your ‘Hidden’ tab then it was Hard Rejected. We will be happy to forward that rejection message to you once again. Please send us a support ticket with the email address you would like it resent to:

http://support.envato.com/index.php?/Tickets/Submit

thanks for reply

I opend a ticket about 7 hours ago

Ticket ID: MAL-915-47215

811 posts We're a nice team!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Sells items exclusively on Envato Market
  • Made it to the Authors' Hall of Fame
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+10 more
ThemeFocus says

Maybe you miss the email notifications setting:

My Setting -> Author Settings -> Send me an email when my items are approved or rejected?

:)

105 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 1+ members
  • Sells items exclusively on Envato Market
  • Located in United States
aGHasizadeh says

Maybe you miss the email notifications setting:

My Setting -> Author Settings -> Send me an email when my items are approved or rejected?

:)
all checked
105 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 1+ members
  • Sells items exclusively on Envato Market
  • Located in United States
aGHasizadeh says

Hello Ali-GH,

I’m very sorry you didn’t receive the reviewers email. As the other community members have mentioned, if the file is not in your ‘Hidden’ tab then it was Hard Rejected. We will be happy to forward that rejection message to you once again. Please send us a support ticket with the email address you would like it resent to:

http://support.envato.com/index.php?/Tickets/Submit
thank you again, I finally received the email

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