- Exclusive Author
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SBJEWEL
says
john said@ John thank you so much…..
Hey @SBJEWEL I just went and reviewed the error logs for the upload system and it looks like there’s some kind of problem with the HTML you’re putting into the item description. Could you please respond to your esupport ticket with the exact description you’re trying to put on your item so we can try and debug it in the office tomorrow? It’s a trickier problem than I can deal with on my laptop right at the minute.
Really that was a problem with HTML . I figure out now and already upload that items. Now You can delete my support ticket number. No need more help from support. Save your valuable time !
Guys now it’s working… actually that was my HTML problem…. sorry !
Thank you all
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Exclusive Author
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- Item was Featured
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Raincutter
says
SBJEWEL said
john said@ John thank you so much…..
Hey @SBJEWEL I just went and reviewed the error logs for the upload system and it looks like there’s some kind of problem with the HTML you’re putting into the item description. Could you please respond to your esupport ticket with the exact description you’re trying to put on your item so we can try and debug it in the office tomorrow? It’s a trickier problem than I can deal with on my laptop right at the minute.Guys now it’s working… actually that was my HTML problem…. sorry !
Thank you all
It would be nice to let know what was causing the problem. Might help newbies if they ever encounter the same problem.
430 posts
- Attended a Community Meetup
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john
says
Raincutter said
It would be nice to let know what was causing the problem. Might help newbies if they ever encounter the same problem.
I’m still planning on having a look into this for exactly that reason.
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