48 posts
  • Has referred 1+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+2 more

I am writing on all my HTML template description pages (before item description start) with h3 as ”...... IS AN HTML TEMPLATE NOT WORDPRESS THEME”

Still people buy it as a WP theme and ask me “I am trying to upload your theme but I get style.css missing error” :P

A lady screwed my most selling landing page template rating with one star just because she bought it considering WP theme.

I’ve learned years ago PEOPLE DO NOT READ. No matter how big text is. That’s why everywhere are icons and images. It’s sad but true. Also it’s easier to ask than read documentation. Anyway, I hope Envato will do change something about rating system.

1097 posts
  • Has been part of the Envato Community for over 4 years
  • Has sold $40,000+ on Envato Market
  • Won a Most Wanted contest
  • Has been a beta tester for an Envato feature
+5 more

Yeah rating comments should also be visible below rating

213 posts
  • Won a Most Wanted contest
  • Had an item featured in an Envato Pack
  • Has sold $10,000+ on Envato Market
  • Contributed a free file of the month
+3 more

Do what I do, scream in pain and do an kickass update :), such a great update they can’t rate less than 5.

43 posts
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Attended one of our Meetups around the world
+2 more

I have a very similar situation when I got the 1-star rating just because the buyer didn’t know how to download the theme from ThemeForest. All I can say it’s not my fault, but ThemeForest’s, because the buyer’s area belongs to TF and they should teach them how to use the website themselves.

I tried to contact with the buyers but no luck.

I think adding rules for reviews or make them available for being reported is good. Also public reviews content + replies also good (but it won’t help with anonymous reviews).

107 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market

I think adding rules for reviews or make them available for being reported is good.

”...available for being reported is good…”
Brilliant! This feature will give the author a chance to give a simple explanation.
For Envato’s admin, you have read many complaints about bad rating caused by the ignorance of the buyer. It is time to improve rating system.
In our view, the rating is one of the reason for the buyer to purchase our theme. So we care about the rating system.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes