I just want to share and get some best practice from you guys.
I have one customer who is new to wordpress. He bought my template and he says he can’t understand what i write in manual.
So I logged in to his wordpress site and import sample data, setup menu, categories and other setting to make his site look like my live preview.
Then he said that he still don’t understand how to make it ex. How to add image, upload, post etc.
And ask me to setup his content data for him.
What would you do? Do it? Because I start feeling like this is beyond scope of free support. Please share
full setup with content?
Something like that.
it depends of the amount of work… charge by the hour…that is not support… i ofer changes, that are not theme errors and take no more than half and hour for free… more than that is charged…
I did some design work for a guy who setup Wordpress blogs. He was charging people, you should too. He charged $100 for a sites basic setup.
That’s definitely more than free support. I would offer him an hourly rate. It’s not your fault he doesn’t know anything about Wordpress
It has begun… The slippery slope just became more slippery.
It has begun… The slippery slope just became more slippery.what do you mean?