- Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
- Has been a member for 2-3 years
- Exclusive Author
- Item was Featured
- Author was Featured
- Bought between 10 and 49 items
- Referred between 1000 and 1999 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
Hello,
I just want to share and get some best practice from you guys.
I have one customer who is new to wordpress. He bought my template and he says he can’t understand what i write in manual.
So I logged in to his wordpress site and import sample data, setup menu, categories and other setting to make his site look like my live preview.
Then he said that he still don’t understand how to make it ex. How to add image, upload, post etc.
And ask me to setup his content data for him.
What would you do? Do it? Because I start feeling like this is beyond scope of free support.
Please share 
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Europe
- Exclusive Author
- Has been a member for 2-3 years
- Item was Featured
- Referred between 100 and 199 users
full setup with content?
- Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
- Has been a member for 2-3 years
- Exclusive Author
- Item was Featured
- Author was Featured
- Bought between 10 and 49 items
- Referred between 1000 and 1999 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
full setup with content?
Something like that.
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Europe
- Exclusive Author
- Has been a member for 2-3 years
- Item was Featured
- Referred between 100 and 199 users
it depends of the amount of work… charge by the hour…that is not support… i ofer changes, that are not theme errors and take no more than half and hour for free… more than that is charged…
- Bought between 10 and 49 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- Has been a member for 2-3 years
- Referred between 1 and 9 users
- Sold between 1 and 100 dollars
- United Kingdom
I did some design work for a guy who setup Wordpress blogs. He was charging people, you should too. He charged $100 for a sites basic setup.
- Envato Staff
- Sold between 100 000 and 250 000 dollars
- Support Staff
- United States
- Author had a Free File of the Month
- Microlancer Beta Tester
- Beta Tester
- Interviewed on the Envato Notes blog
That’s definitely more than free support. I would offer him an hourly rate. It’s not your fault he doesn’t know anything about Wordpress
- Bought between 10 and 49 items
- Contributed a Tutorial to a Tuts+ Site
- Exclusive Author
- Has been a member for 2-3 years
- Referred between 1 and 9 users
- Sold between 1 and 100 dollars
- United Kingdom
If you don’t see yourself as a Wordpress tutor, refer them to http://wordpress.tv/ or similar site.
Interestingly, i’m part-time writing an e-book for Tuts+ Marketplace on Wordpress from blogging to themeing.
- Bought between 10 and 49 items
- Denmark
- Exclusive Author
- Has been a member for 3-4 years
- Microlancer Beta Tester
It has begun… The slippery slope just became more slippery.
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Europe
- Exclusive Author
- Has been a member for 2-3 years
- Item was Featured
- Referred between 100 and 199 users
It has begun… The slippery slope just became more slippery.what do you mean?
- Bought between 50 and 99 items
- Exclusive Author
- Has been a member for 4-5 years
- Referred between 10 and 49 users
- Sold between 10 000 and 50 000 dollars
- United States
One minute you’re installing Wordpress for them, pretty soon you’re wiping their ass for them
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