Another day, bug still there, old items still there. Could you please give us an update, Envato?
- Sold between 250 000 and 1 000 000 dollars
- Community Moderator
- Author was Featured
- Item was Featured
- Bought between 50 and 99 items
- Referred between 1000 and 1999 users
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
I’m moving this over to “Site Feedback” – seems to me to be the best forum for this discussion, and it’ll help get everyone’s concerns seen by the right people 
Sure it’s gonna be “seen” there?

Removing a thread from index and “active threads” won’t solve the problem, I’m afraid. Well, well.
TheBuckmaker said
Sure it’s gonna be “seen” there?Removing a thread from index and “active threads” won’t solve the problem, I’m afraid. Well, well.
it doesn’t remove it from the active threads….. the only forum that isnt shown in active threads is the item discussion
- Envato Staff
- Has been a member for 4-5 years
- Attended a Community Meetup
- Australia
- Beta Tester
- Contributed a Blog Post
- Contributed a Tutorial to a Tuts+ Site
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Sold between 5 000 and 10 000 dollars
Hi all, the bug has been fixed but I’m still waiting on word about whether or not the affected items will be returned to their correct listing position. I’ll also ask if the one of the devs would mind popping in real quick.
jremick said
Hi all, the bug has been fixed but I’m still waiting on word about whether or not the affected items will be returned to their correct listing position. I’ll also ask if the one of the devs would mind popping in real quick.
good to hear that. Please do everything you can to remove the old updated items – some of 2009 (!) from pole position as this is absolutely unfair for all items that have been approved in the last days.
I bet many buyers will tend to take a closer look at these “bestsellers” only.
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Europe
- Exclusive Author
- Has been a member for 2-3 years
- Item was Featured
- Referred between 100 and 199 users
TheBuckmaker said
jremick said
Hi all, the bug has been fixed but I’m still waiting on word about whether or not the affected items will be returned to their correct listing position. I’ll also ask if the one of the devs would mind popping in real quick.good to hear that. Please do everything you can to remove the old updated items – some of 2009 (!) from pole position as this is absolutely unfair for all items that have been approved in the last days.
I bet many buyers will tend to take a closer look at these “bestsellers” only.
I agree with you.
Why was this moved here? Was causing to much quarrel on the themeforest forum? 
jremick said
Hi all, the bug has been fixed but I’m still waiting on word about whether or not the affected items will be returned to their correct listing position. I’ll also ask if the one of the devs would mind popping in real quick.
Cool I really hope this is fixed soon as a day or two after my theme was accepted this happened pushing it down pretty far
- Community Moderator
- United States
- Was featured in a podcast
- Attended a Community Meetup
- Author had a Free File of the Month
- Bought between 50 and 99 items
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
- Contributed a Tutorial to a Tuts+ Site
Hey guys,
A big thanks to Jarel for handling this as he has been. Jarel has been working his tail off lately with some changes while also trying to find out as much info as possible for everyone. Thanks Jarel 
Our awesome mod SevenSpark was trying to helpfully categorize this thread since there is so much feedback for a lot of the team here. However, since a lot of this info is pertinent to so many users I’m temporarily moving it back to All Marketplaces.
As Jarel mentioned, the devs are very aware of this, the bug has been fixed and are doing their best to get everything back to normal. Unfortunately when working on such a large code base with over half a million users things are never as easy as they may seem to someone not familiar with the codebase.
I know how frustrating this is as an author and member of the community, and you have our apologies for this. I’d appreciate it if we could all continue to be patient and wait for any further updates. Jarel, myself and other staff will do their best to keep you updated as we know more.
I know it’s no fun when this happens, but thanks for waiting with us and giving your feedback 
Thanks everyone!
- Microlancer Beta Tester
- Has been a member for 2-3 years
- Author was Featured
- Item was Featured
- Sold between 100 000 and 250 000 dollars
- Referred between 100 and 199 users
- Bought between 10 and 49 items
- Exclusive Author
@Drew = thanks. We all just want some explanations, because 13 pages already and only Jarel and Sevenspark were carrying about this, that’s why everyone was waiting for developers.
Just updated a theme, seems like everything is fixed, so you need only to move those themes back to their places.
Well done!
