thewordpressthemes
thewordpressthemes Recent Posts Threads Started
12 posts
  • Has been part of the Envato Community for over 1 year
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
thewordpressthemes
says

Hi; I have sent to ticket to support.envato.com but there is no ticket id in the mail. Where can I find my ticket id?

Regards.

384 posts Help Team Leader
  • Member of the Envato Team
  • Located in United Kingdom
  • Participated in a focus group or interview to improve the user experience on Envato Market
  • Has been part of the Envato Community for over 5 years
+7 more
MhW
Envato team
says

Hey there!

Your ticket ID should be within the body of the automatic reply you receive :grin:

In your case, your ticket ID is ZenDesk: #3914 .

Thanks! :grin:

Christian

thewordpressthemes
thewordpressthemes Recent Posts Threads Started
12 posts
  • Has been part of the Envato Community for over 1 year
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
thewordpressthemes
says

Thanks Christian.

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