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owenjsutton
says

Has anybody else had trouble with not being able to download completed purchases? I purchased an item about 6 hours ago that has yet to surface on my dl page. I’ve submitted a support ticket and received zero response. What’s a guy to do?

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contrastblack
Envato team
says

Best option EVER! : give me your Ticket number please, and I will look into it :) p.s: Support is usually working on the AEST timeframe, hence your ticket hasn’t been checked yet.

L.E. : you’ve got mail.

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