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EarthPulse says

For the life of me, i am not able to find a message that an author sent on themeforest… i am lost in the jungle. pleassee help!!

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contrastblack Envato team says

Hey there!

All messages should be delivered to your inbox. If they’re not there you might want to check the Spam folder.

Alternatively, you can visit the item page, click on the author’s avatar, then scroll down. You’ll see a contract firm on the right side, where you can provide a different email address and contact the author again.

Hope this helps.

P.S: unless you’ve specifically provided an email address in a previous communication, not being an author here, there is no other way the Author could send you an email, as your profile does not have a contact form.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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