3 posts
  • 2 Years of Membership
  • Collector Level 1
  • United States
DWNY
says

I just bought a license for the Total Control MP3 player, but have received no payment receipt or link to download.

How do I upgrade?

304 posts
  • 4 Years of Membership
  • Affiliate Level 1
  • Author Level 5
  • Collector Level 1
+2 more
Endat
says

Click on your name at the top, and then click on the “Downloads” tab. It will take you to your own downloads page.

http://codecanyon.net/user/DWNY/downloads

Be sure to download AS SOON AS YOU PURCHASE IT. If it’s taken away from the market for any reason, it will no longer be available in your downloads.

3 posts
  • 2 Years of Membership
  • Collector Level 1
  • United States
DWNY
says

I went there as soon as I made the purchase. No file there.

1565 posts
  • Affiliate Level 1
  • Author Level 5
  • Collector Level 2
  • Featured Author
+2 more
OriginalEXE
says

Obviously system did not register your purchase as you don’t have a buyers badge. Are you sure the money is missing from your account?

3 posts
  • 2 Years of Membership
  • Collector Level 1
  • United States
DWNY
says

I paid straight through Paypal, after registering here. I haven’t received any notification from Paypal, so maybe you’re right.

6839 posts
  • Envato Team
  • 5 Years of Membership
  • Canada
  • Envato Live Participant
+13 more
KingDog
Envato team
says

Yes I see no purchase activity on your account either.

141 posts
  • Weekly Top Seller
  • Exclusive Author
  • Author Level 3
  • 7 Years of Membership
+7 more
ram64
says

Check your transactions/activity on PayPal. Maybe something went wrong during payment process and it didn’t finalize the payment.

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