6 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in Indonesia
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+6 more
Mousecow
says

I have a problem when I upload an item. Is anybody here get a same case?

“WHOOOPS, SOMETHING BROKE !,”

“Something Went Wrong . . . . It looks like something went wrong on the page you were accessing. Our development team will be notified of the issue automatically, however if you require assistance please contact the support team who will be happy to help.”

That the message when I try to update/upload my item… I need solutions.

1167 posts
  • Achieved the monthly Community Superstar Award
  • Had an item that became a weekly top seller
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
TanyDi
says

Yes, I’ve seen this message but in different situation. Just wait some time maybe an hour and then try to upload again. But if the problem continues write to support team.

6224 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+12 more
VF
says

Today a new button added on Top-Right menu for upload. These days if anything new added, the error comes before staff announcement.

521 posts
  • Had an item that became a weekly top seller
  • Had an item featured in an Envato Pack
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
VectorMedia
says

Hey there Firmansa, had the same error about 1 month ago, contacted support and they told me the file might be corrupted, so maybe re-archive it and try again.

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