I have a problem when I upload an item. Is anybody here get a same case?
“WHOOOPS, SOMETHING BROKE !,”
“Something Went Wrong . . . . It looks like something went wrong on the page you were accessing. Our development team will be notified of the issue automatically, however if you require assistance please contact the support team who will be happy to help.”
That the message when I try to update/upload my item… I need solutions.
Yes, I’ve seen this message but in different situation. Just wait some time maybe an hour and then try to upload again. But if the problem continues write to support team.
- Exclusive Author
- Author has had an Item Featured
- Author was Featured
- Author had a File in an Envato Bundle
- Has been a member for 5-6 years
- Sold between 100 000 and 250 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
Today a new button added on Top-Right menu for upload. These days if anything new added, the error comes before staff announcement.
Hey there Firmansa, had the same error about 1 month ago, contacted support and they told me the file might be corrupted, so maybe re-archive it and try again.