My account username is absolutex Why codecanyon disable my account that i have bought more than 4 items, I just only create ticker to codecanyon about payment issue.
Not receive Download link on Transaction ID73M77230NL2367XXX , (Purchase item Max Mag – Responsive Wordpress Magazine Theme from user MVPThemes on ThemeForest) I have previously purchased but not downloaded the link, and I have checked my payment in paypal and noticed that the system has no record of payment. Then I have to purchase again. And get download link. But when I returned to paypal i got double transaction of payment 47.00 and 47.00 again.
What should i do??? disable my account to solve you problem??
Sorry with my english. Thanks.
My ticket id is YPZ -147-47577. Please unblock my account, I’m just a customer who wants to purchase some code in codecanyon.net!
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
I’ll forward your ticket to Support right now. Thanks!