- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 6-7 years
- Author had a File in an Envato Bundle
- Most Wanted Bounty Winner
- Interviewed on the Envato Notes blog
- Author was Featured
- Item was Featured
- South Africa
I think buyers are either going to make an effort to rate a file 5 stars if they’re overly ecstatic about your file, or one of your loyal fans. Or they’re going to rate 1 star if they’re very dissatisfied with the file, or just angry with the world in general. In theory, every file approved here should never be worth 1 star. I think a lot of 4 star files were potentially 5 star files, but had a few angry 1 star voters.
Just remember ratings has a lot more to do with things like, support, documentation, and usability – than quality, skill level expertise, amount of work put into the file etc.
- Exclusive Author
- Has been a member for 1-2 years
- Sold between 50 000 and 100 000 dollars
- United Kingdom
- Microlancer Beta Tester
- Referred between 10 and 49 users
- Bought between 1 and 9 items
digitalscience said
Just remember ratings has a lot more to do with things like, support, documentation, and usability – than quality, skill level expertise, amount of work put into the file etc.
This^^ By far the most valued asset to a customer is good support. I think they just want to know that there’s a helping hand in their investment. I mention helping hand because I’m not talking about customisations, but just good theme support for users issues and bugs.
- Bought between 10 and 49 items
- Has been a member for 3-4 years
- Referred between 1 and 9 users
Pirenko said
In general I disagree with all that’s been said here. If buyers only rate when they are unhappy why is is that most files have 4 or 5 star rating?
Yes, I know some guys that vote just to try some sort of revenge, but it’s not accurate that buyers only rate items when they are dissatisfied.
I agree, the majority of themes on here are 4/5 stars, which hardly backs up the claims that bad ratings are given in protest. To me it looks like the complete opposite, otherwise Themeforest would be filled with 1/2 star ratings.
- Bought between 100 and 499 items
- Has been a member for 2-3 years
- Referred between 1 and 9 users
familychoice said
Pirenko saidI agree, the majority of themes on here are 4/5 stars, which hardly backs up the claims that bad ratings are given in protest. To me it looks like the complete opposite, otherwise Themeforest would be filled with 1/2 star ratings.
In general I disagree with all that’s been said here. If buyers only rate when they are unhappy why is is that most files have 4 or 5 star rating?
Yes, I know some guys that vote just to try some sort of revenge, but it’s not accurate that buyers only rate items when they are dissatisfied.
I agree as well. In fact, rating an item is the very first thing I do after downloading a file and I start out giving a 5…every single time…I figure hey, I wouldn’t have bought an item in the first place if I didn’t think it was freakin’ awesome. As an author, you would have to call my Mama names before I’d change a rating from a 5 lol.
That said, I don’t know why some themes have 1000 sales and 50 ratings. I don’t know how, but Envato has to make these people start rating every damn item!
