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Why "Documentation" is "Unrated" on my theme?

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premitheme says
Hi there, here is my newly and first published item… http://themeforest.net/item/ultymighty-portfolio-corporate-wordpress-theme/675136

My question is why its documentation is Unrated

BTW I want to thank Envato staff & reviewers team a lot for their cooperation specifically Siddharth.

101 posts Too Much is Never Enough
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  • Referred between 100 and 199 users
  • Sold between 100 000 and 250 000 dollars
premitheme says

OK, it’s fixed now. I guess buyer how is rating it, not the staff. Right?

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dnp_theme says

I am also curious who is rating documentation as one of my items is rated as “Some HELP ” when in fact is very well documented.

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MNKY says
premitheme said
OK, it’s fixed now. I guess buyer how is rating it, not the staff. Right?

It is rated by staff, it happens from time to time, just contacted support as we have the same problem with a new theme, same happened with the first one :)

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