4 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $1,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
madeinwp
says

Note: I’m the author of this theme, I’m not a buyer.

My WordPress theme “Origin” was removed from the market, and I have not received any notice or statement, What happened? why?

I have sent a ticket on Envato Support Center ten hours before, but no reply until now.

How should I do or anyone can tell me probably what is the reason?

Item title: Origin: Creative Portfolio WordPress Theme Item link: http://themeforest.net/item/origin-creative-portfolio-wordpress-theme/1548806

1035 posts
  • Has referred 500+ members
  • Has sold $500,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Became a Top 20 Author of the Month
+8 more
ThemeBlvd
says

[edit] You mean the theme that you created was removed? That is strange! And you have been waiting for a response from support for awhile now? That’s not really too strange though, lol. Hopefully someone will repsond soon. Bug them on Twitter!

4 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $1,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
madeinwp
says

[edit] You mean the theme that you created was removed? That is strange!

Hi, Thank you for your reply. Sadly, I’m the author of this theme.

23 posts
  • Has been part of the Envato Community for over 3 years
knowmax
says

Do you have external demo?

725 posts WordPress Ninja
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+11 more
TylerQuinn
says

Check your spam folder.

It might have been soft deleted due to artwork usage in the template. Theres a thread about it somewhere… On my iPad :)

614 posts
  • Member of the Envato Team
  • Taught a course or tutorial on Tuts+
  • Had an item that became a weekly top seller
  • Had an item featured in an Envato Bundle
+11 more
Siddharth
Envato team
says

It appears the item is disabled due to copyright issues. Please contact support to further discuss your item.

4 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $1,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
madeinwp
says

It appears the item is disabled due to copyright issues. Please contact support to further discuss your item.

Hi Siddharth, thank you for you reply. I have sent a support ticket, what are other things I need to do, or other faster ways to contact the support? Because no any replies until now.

536 posts
  • Has referred 50+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Located in Croatia
+2 more
darius9000
says

sit down and cry. there’s no way you can faster things up here :/

477 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Had an item that became a weekly top seller
  • Became a Top 20 Author of the Month
+10 more
OrangeIdea
says

Check “Hidden” tab in Dashboard.

49 posts we create games and things we love
  • Has referred 50+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Had an item that became a weekly top seller
+3 more
wegrass
says


It appears the item is disabled due to copyright issues. Please contact support to further discuss your item.
Hi Siddharth, thank you for you reply. I have sent a support ticket, what are other things I need to do, or other faster ways to contact the support? Because no any replies until now.

If you got copyright issues because you use unauthorize “branding image” such as Android, Apple … . You can resolve this issue by changing or remove them and ask reviewer to recheck.

You can use these logo instead : http://envato.s3.amazonaws.com/wiki/EnvatoMarketplace_Logos.zip

I am not sure that you got the same issue as me or not, hope this help :)

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