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Aw_Shucks says

Seriously, what is the point of holding a file in the queue for days? If a single reviewer can not reach a conclusion, and therefore must resort to asking the input of other reviewers, shouldn’t they at least get that input before they review the rest of the files in the queue (clearing what files have been in the queue from the point it was held to days past the point those files are cleared)? I’m sure that more than one reviewer has the freedom to operate as their title enables them to, and because of that, shouldn’t what files that are held in the queue be sorted out quickly rather than having been given an unnecessary extended lifetime in the queue that lasts for days while many more files are being reviewed? Hmpf.

What could be the reason that any file gets held for days anyway? If you’re not going to review a file and then put it on lockdown, create a damn option that allows other reviewers to take over the review process of that file. We as authors have a strategy that allows us to entrust our files to those that have the responsibility of judging them. And that process should be precise, accurate, and speedy. It goes against our freedom to practice our strategies because of situations where the process suppresses the flow of a speedy execution.

Could there ever be any kind of cooperation between reviewer and author during this process? One that allows the reviewer to contact the author before passing a sentence upon the files entrusted to their judgement? I mean, c’mon!! Its damn frustrating not knowing why the owner of a file has had his file locked in the queue for more than a day. Communication, please!

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50andJACK says

Seriously, what is the point of holding a file in the queue for days? If a single reviewer can not reach a conclusion, and therefore must resort to asking the input of other reviewers, shouldn’t they at least get that input before they review the rest of the files in the queue (clearing what files have been in the queue from the point it was held to days past the point those files are cleared)? I’m sure that more than one reviewer has the freedom to operate as their title enables them to, and because of that, shouldn’t what files that are held in the queue be sorted out quickly rather than having been given an unnecessary extended lifetime in the queue that lasts for days while many more files are being reviewed? Hmpf.

What could be the reason that any file gets held for days anyway? If you’re not going to review a file and then put it on lockdown, create a damn option that allows other reviewers to take over the review process of that file. We as authors have a strategy that allows us to entrust our files to those that have the responsibility of judging them. And that process should be precise, accurate, and speedy. It goes against our freedom to practice our strategies because of situations where the process suppresses the flow of a speedy execution.

Could there ever be any kind of cooperation between reviewer and author during this process? One that allows the reviewer to contact the author before passing a sentence upon the files entrusted to their judgement? I mean, c’mon!! Its damn frustrating not knowing why the owner of a file has had his file locked in the queue for more than a day. Communication, please!

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mflow_n_shucks says

True dat gangstahz

Cheers

Lester

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ThemeScience says

Personally I would have thought envato would have a “team” of “paid” reviewers in house. and the review process should be lightning fast above all things.

But its the exact opposite from what I can see.

I dont see how taking around 7 days to review a file, helps this marketplace grow in any way.

Please correct me if im wrong, no pun intended.

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RimmonTrieu says

Your file is locked by Staff, not reviewer so we have no right to unlock and review it.

Seriously I think we have done decent job recently to keep the queue short and clean and deserve some credit. Some file were approved under 24 hour but no one thank us once for working over weekend.

but well never mind … keep the complaint coming

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CodingJack says

My last file was reviewed and accepted 2 hours after I uploaded it :P

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Aw_Shucks says

RimV, I’m not taking credit from you, nor am I declining any credit for which you reviewers do your work and and have earned that credit. I won’t deny that you guys do good work. My reason for my own complaint is my frustration for not knowing why my file is locked. I asked for communication. In the process of requesting that communication I suggested a few things that might have helped. Your reply is a perfect example for why such communication would have been a better part of the process of reviewing and locking files. If I had been communicated to about it, I would not have started this thread in the manner I did. Please, communicate better to those who you rely on to have this business. Concerning that much, this request goes out to the entirety of those who are a part of envato.

EDIT

And RimV, thank you for informing me that staff locked my file.

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RimmonTrieu says

RimV, I’m not taking credit from you, nor am I declining any credit for which you reviewers do your work and and have earned that credit. I won’t deny that you guys do good work. My reason for my own complaint is my frustration for not knowing why my file is locked. I asked for communication. In the process of requesting that communication I suggested a few things that might have helped. Your reply is a perfect example for why such communication would have been a better part of the process of reviewing and locking files. If I had been communicated to about it, I would not have started this thread in the manner I did. Please, communicate better to those who you rely on to have this business. Concerning that much, this request goes out to the entirety of those who are a part of envato.

EDIT

And RimV, thank you for informing me that staff locked my file.

I’d suggest you to contact support, reviewers have no idea about the issue.

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Enabled Moderator says

Personally I would have thought envato would have a “team” of “paid” reviewers in house. and the review process should be lightning fast above all things.

But its the exact opposite from what I can see.

I dont see how taking around 7 days to review a file, helps this marketplace grow in any way.

Please correct me if im wrong, no pun intended.

Personally, your a member since July 2010, so stop complaining because I think you should be happy the system is the way it is. I remember the days I started and I would have been 140 out of 140 on Activeden. Waiting 6 days was something normal. As Jack and RimV said, the speed is great now. And I agree with shucks, you wanna shoot yourself sometimes when your file is on hold yet a tone of other files keep going online, but that’s the only issue with the queue. Files are still reviewed much faster!

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flashedge says

I agree with Rimmon. Thank you guys and keep up the good work! ;)

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