ThemeForest

Why our withdrawal not processed ?

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dnp_theme says

Same here, got 2 emails for same withdrawal, one on 15th and one on 18th.

+1

I hope the e-mail cronjob had an error and NOT the transfer processing itself.

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purethemes says


Same here, got 2 emails for same withdrawal, one on 15th and one on 18th.

+1

I hope the e-mail cronjob had an error and NOT the transfer processing itself.

I hoped for 2nd transfer :D

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dtbaker moderator says

I was looking for a 2nd transfer as well lol. I actually logged into paypal to check if I had been paid twice :P

yep got the email twice but only paid once on 15th or so.

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themeton says

I got twitter reply, supporter had answered “Your ticket is assigned to accounts and will be replied to shortly”

Hope all is well out there

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bloooming says

I’m having the same problem, two emails but NO money. The SWIFT transfer usually takes two days, and since it’s the 20th I’m starting to think something is wrong.

Ticket No.: #233976

60 posts ThemeTon
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themeton says

Hmm, My ticket still no answer :(

Is there have anybody who can help me?

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Parallelus says

Hmm, My ticket still no answer :( Is there have anybody who can help me?

That sucks. Are you saying you didn’t get paid or they just didn’t answer you why the payment was a day late? If it’s the second one, I doubt it’s a high priority to get back to you with something like, “We had too many to do in a single day” or “Our bank had a delay”. However, if it’s that you didn’t get paid… wow.

Still, no matter what the issue, not answering a support ticket for 6 days is not cool.

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themeton says

Hmmm, there are few other people still have similar problem. Withdraw

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dejans says

Hello, yes, you’re not alone, check http://graphicriver.net/forums/thread/still-no-payment/67496 We’re now hoping next month will be ok.

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