ThemeForest

Will we receive retroactive sales for Paypal problems?

168 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Canada
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
DanyDuchaine says

Or will user have to re-buy themes?

This is seriously bad, I had more sales Sunday than Monday, first time it ever happen, even if I was featured author + file Monday morning lol

1760 posts
  • Microlancer Beta Tester
  • Elite Author
  • Author had a Free File of the Month
  • Has been a member for 3-4 years
  • Austria
  • Exclusive Author
  • Referred between 200 and 499 users
+2 more
revaxarts says

Same here (of course not featured) and I have already more sales today as yesterday

240 posts
  • Elite Author
  • Sold between 50 000 and 100 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Microlancer Beta Tester
  • Bought between 100 and 499 items
  • Referred between 100 and 199 users
  • Poland
Vasterad says

I join to the question.

31 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Germany
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items
  • Exclusive Author
  • Referred between 50 and 99 users
minti says

+1

168 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Canada
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
DanyDuchaine says

@minti, how were your sales on your theme “Inovado” yesterday and today compared to other days?

784 posts Don't Worry, Be Happy
  • Elite Author
  • Romania
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 2-3 years
  • Referred between 10 and 49 users
  • Most Wanted Bounty Winner
  • Exclusive Author
  • Bought between 10 and 49 items
FinalDestiny says

I had almost a record day on Monday, LOL. Did the issue only happen for certain buyers? Or?

299 posts
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 50 000 and 100 000 dollars
  • United Kingdom
  • Microlancer Beta Tester
  • Referred between 10 and 49 users
  • Bought between 1 and 9 items
TommusRhodus says

The reason has been found!

FinalDestiny got all the sales instead! :P

168 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Canada
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
DanyDuchaine says

Haha yeah, I’ll give you my paypal account so can pay me back ;)

3013 posts
  • Has been a member for 3-4 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
  • Beta Tester
  • Contributed a Tutorial to a Tuts+ Site
  • Envato Staff
+6 more
KingDog staff says

All legitimate sales will be getting processed. It’s the double and triple sales that we’ll be crediting etc.

168 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Canada
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
DanyDuchaine says

@KingDog So there is some chance that we had sales yesterday but haven’t got paid for them yet? And is it only yesterday? Is there some customer who can’t purchase right now?

by
by
by
by
by