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h2theme
says

Hi everyone,

I wrote a topic 7 days ago and i say that i do not recevied my money after 7 days.

Today is 29th :) And there is no money. One of envato staff ( Noel) send me email 4 days ago that i should wait more , I can not understand what is problem ? Is it hard for envato to transfer $ or envato dose not have any $$ :D

I am too tried that i can send a new email to envato support , So i create new topic and hopefully it dose not closed without reason…. Thanks!
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contrastblack
Envato team
says

On it… Will get someone from Support to reply back here as soon as possible.

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h2theme
says

On it… Will get someone from Support to reply back here as soon as possible.
Hi, You told me it on my previous topic , But nothing happens , Thanks!
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contrastblack
Envato team
says


On it… Will get someone from Support to reply back here as soon as possible.
Hi, You told me it on my previous topic , But nothing happens , Thanks!

Please accept my apologies for the added delay. I had assigned the ticket to the appropriate staff the first time around, but due to the large amount of incoming tickets, the process was delayed further, beyond my initial expectation.

You should’ve gotten a response by now, if you need anything else, please be sure to respond via the ticket.

Thank you once more for your patience.

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pixeful
says

Same here

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contrastblack
Envato team
says

Same here

Same in a good or a bad way? :) (i.e: heard back or still pending?) Please let me know, so that I can look into it.

Thank you.

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pixeful
says

Today hour ago there should be automatic message about withdraw…. didn’t received money still on account.

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sevenspark
Moderator
says

Today hour ago there should be automatic message about withdraw…. didn’t received money still on account.

I think h2themes is referring to last month’s payout (from the 15th), and it sounds like you’re referring to today’s withdrawal calculation.

Today’s withdrawal calculation happened 15 minutes ago, not 2 hours ago.

The calculation occurs at midnight Melbourne time (currently 12:16AM) http://www.timeanddate.com/worldclock/australia/melbourne

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RescueThemes
says

I also see “calculating”. I have automatic withdraw setup and May sales are being added to the April withdraw. No email yet that the withdraw has been processed.

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mpc
says

I also see “calculating”. I have automatic withdraw setup and May sales are being added to the April withdraw. No email yet that the withdraw has been processed.

Same hear, please somone confirm that the withdrawal will be made…

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