186 posts
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Nyz
says

Thanks!!!! :)

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GoodLayers
says

My balance is still full.

I forgot to withdraw.

:D

131 posts
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notahat
says

Hi folks.

We’re running all the withdrawals through now. The money should come out of your account shortly, if it hasn’t already. Your payments will go through on the 15th as usual.

So what happened? We made some changes to the scheduling of fraud checks, and it looks like they unintentionally affected the timing of withdrawals as well.

Sorry for the confusion.

And a final note: There’s no need to panic about things like this! :) We take paying you all very seriously, we have a lot of safeguards in place to make sure it happens correctly, and we schedule everything so we’ve got plenty of time to sort out any problems.

140 posts Imagination is only your limitation
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Motionworks
says

How can i come to know the exact time of Envato ? It is 31 of of March Here In Pakistan! I have processed the withdrawal , and it says it has to be processed on 15 may ?

140 posts Imagination is only your limitation
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Motionworks
says

I mean it should have to process the withdrawal on 15th of April, very confused

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duotive
says

Thanks notahat! :D
@Motionworks – mine seems to be fine: “Withdrawal of all earnings at 31 Mar 2012 23:59:59 via Payoneer. To be processed on 15-Apr-2012.”

1636 posts AEdorde.com - After Effects Projects
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dorde
says

How can i come to know the exact time of Envato ?

GMT +10 hours. Staff please confirm if that right.

140 posts Imagination is only your limitation
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Motionworks
says

When you did the withdrawal ? I did it a few minutes ago, as i did last month! and it was fine, What is the date now in your area ? is it 1st of april ?

1636 posts AEdorde.com - After Effects Projects
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dorde
says

In my area is 1:38AM (gmt+1), april 1st.

4483 posts ThemeForest Senior Reviewer
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Ivor
Envato team
says

How can i come to know the exact time of Envato ?

There you go: http://www.timeanddate.com/worldclock/city.html?n=152

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