3916 posts After Effects Templates
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miseld says

I received money via Payoneer yesterday if this can help to someone.

911 posts Never trust a ballerina with a moustache
    Has been part of the Envato Community for over 2 years Located in Australia Interviewed on an Envato blog Has collected 10+ items on Envato Market
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Carmen says

@manh, definitely put a ticket in to support.

116 posts YeahThemes
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Manh says

@manh, definitely put a ticket in to support.

submited about 1hr ago !

195 posts
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IronykDesign says

Swift transfer done. Thanks Carmen! :)

93 posts
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aligatorstudio says

My withdrawal is also still pending. Ticket sent to support, hope it will be solved fast :confusedsad:

Ah, got my reply while writing this. That was FAST :-) Withdraw will be processed on Wednesday.

271 posts
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Kopyov says

Carmen, could you please take a look at BTP -593-12342 ticket? Having an issue with swift transfer.

Thanks

491 posts
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DoubleX says

Received e-mail about sending money 10 hours ago, received money 30 minutes ago. Through SWIFT . But I’m not happy about the exchange rate, it was totally different than the last time. I thought that $ are converting to € in my bank, but obviously not because my bank has totally different exchange rate compared to the amount what I received. Does anybody know who makes the conversion? Where to check this exchange rate for future swift withdrawals?

87 posts
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nexion says

Received e-mail about sending money 10 hours ago, received money 30 minutes ago. Through SWIFT . But I’m not happy about the exchange rate, it was totally different than the last time. I thought that $ are converting to € in my bank, but obviously not because my bank has totally different exchange rate compared to the amount what I received. Does anybody know who makes the conversion? Where to check this exchange rate for future swift withdrawals?

Maybe it’s because the dollar is lower than the last time.

491 posts
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DoubleX says

I looked everywhere and can’t find anything about it. According to what I received
$1 = 0.7126915 € that’s just too low…

7282 posts
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doru says

I looked everywhere and can’t find anything about it. According to what I received
$1 = 0.7126915 € that’s just too low…

the currency rate changes constantly. you can see the current value on various websites like this one

http://www.xe.com/ucc/convert/?Amount=1&From=USD&To=EUR

but the banks, paypal and the rest will usually have lower values. they make money with that margin.

is difficult to know what future rates will be, you will be billionaire if you knew this :)

what you can do is get “scammed” like the rest of us. :(

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