343 posts
  • Sells items exclusively on Envato Market
  • Has sold $10,000+ on Envato Market
  • Has referred 100+ members
  • Contributed a free file of the month
+4 more
motionpictors
says

Can you guys email me your Support ticket numbers? travis at envato dot com Thanks!

Thanks for you quick response.just sent an email.

90 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+2 more
HawkTheme
says

It has gone 5 days, I still don’t get the money too by SWIFT .

113 posts
  • Has referred 50+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+6 more
FMedia
says

Can you guys email me your Support ticket numbers? travis at envato dot com Thanks!
Sent an email. Thanks
1885 posts Multimedia Artistry
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Contributed a free file of the month
  • Won a Most Wanted contest
+4 more
dnp_theme
says

I haven’t checked my account yet… still any news on this?

6642 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

You’ll have to wait till our Melbourne accounting department wakes up, but they definitely be looking into it :)

1885 posts Multimedia Artistry
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Contributed a free file of the month
  • Won a Most Wanted contest
+4 more
dnp_theme
says

Still didn’t get the Envato “We send you money.. Happy spending..” This means I should not go to the bank for nothing right?

5141 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Interviewed on an Envato blog
+8 more
digitalscience
says

I received the “your payment has been processed” email on 18th Sept… called my bank today (25th sept) and haven’t received the payment… I’ve been receiving money from Envato for the last 4 years via SWIFT and it’s never taken more than a week to come through, at least 2-3 working days at most.

Anyways I sent a support ticket, but still.. last month and this month the payments haven’t come on time, like they always did… what’s going on Envato? I’m purely relying on this income since I do this full-time, so it’s abit worrying when the end of the month is coming and no payments have come through :?

3798 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+9 more
KrownThemes
says

I had my payment come through this month with no problems, but i remember that last month it came after a week, and a lot of authors were caught up in the issue. I have to agree with DS on this one .. what’s happening? Two months with payment errors is not looking good at all..

1885 posts Multimedia Artistry
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Contributed a free file of the month
  • Won a Most Wanted contest
+4 more
dnp_theme
says

Still no news?

6214 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+9 more
VF
says

^ I received following reply from Support, not sure this means they processed only now or delayed due to similar error like last month:

Hi Ramesh,

Sorry about the delay, the payment has been made and should appear within the next couple of days.

Rgds
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