278 posts
  • Sold between 10 000 and 50 000 dollars
  • Beta Tester
  • Has been a member for 3-4 years
  • Author had a Free File of the Month
  • Bought between 1 and 9 items
  • Referred between 100 and 199 users
  • Exclusive Author
motionpictors says

Can you guys email me your Support ticket numbers? travis at envato dot com Thanks!

Thanks for you quick response.just sent an email.

90 posts
  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars
  • United States
HawkTheme says

It has gone 5 days, I still don’t get the money too by SWIFT .

110 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • India
  • Exclusive Author
  • Has been a member for 5-6 years
  • Interviewed on the Envato Notes blog
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+1 more
FMedia says

Can you guys email me your Support ticket numbers? travis at envato dot com Thanks!
Sent an email. Thanks
1673 posts Multimedia Artistry
  • Author had a Free File of the Month
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
  • Exclusive Author
  • Most Wanted Bounty Winner
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
dnp_theme says

I haven’t checked my account yet… still any news on this?

5184 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

You’ll have to wait till our Melbourne accounting department wakes up, but they definitely be looking into it :)

1673 posts Multimedia Artistry
  • Author had a Free File of the Month
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
  • Exclusive Author
  • Most Wanted Bounty Winner
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
dnp_theme says

Still didn’t get the Envato “We send you money.. Happy spending..” This means I should not go to the bank for nothing right?

4505 posts Love & Light
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 7-8 years
  • Author had a File in an Envato Bundle
  • Most Wanted Bounty Winner
  • Interviewed on the Envato Notes blog
  • South Africa
+3 more
digitalscience says

I received the “your payment has been processed” email on 18th Sept… called my bank today (25th sept) and haven’t received the payment… I’ve been receiving money from Envato for the last 4 years via SWIFT and it’s never taken more than a week to come through, at least 2-3 working days at most.

Anyways I sent a support ticket, but still.. last month and this month the payments haven’t come on time, like they always did… what’s going on Envato? I’m purely relying on this income since I do this full-time, so it’s abit worrying when the end of the month is coming and no payments have come through :?

3433 posts Ruben Bristian
  • Most Wanted Bounty Winner
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 6-7 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Won a Competition
  • Bought between 100 and 499 items
  • Exclusive Author
  • Referred between 500 and 999 users
+5 more
KrownThemes says

I had my payment come through this month with no problems, but i remember that last month it came after a week, and a lot of authors were caught up in the issue. I have to agree with DS on this one .. what’s happening? Two months with payment errors is not looking good at all..

1673 posts Multimedia Artistry
  • Author had a Free File of the Month
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
  • Exclusive Author
  • Most Wanted Bounty Winner
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
dnp_theme says

Still no news?

5755 posts
  • Exclusive Author
  • Author had a File in an Envato Bundle
  • Elite Author
  • Has been a member for 5-6 years
  • Sold between 100 000 and 250 000 dollars
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • India
+3 more
VF says

^ I received following reply from Support, not sure this means they processed only now or delayed due to similar error like last month:

Hi Ramesh,

Sorry about the delay, the payment has been made and should appear within the next couple of days.

Rgds
Accounts

by
by
by
by
by
by