324 posts
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  • Has sold $10,000+ on Envato Market
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motionpictors says

Can you guys email me your Support ticket numbers? travis at envato dot com Thanks!

Thanks for you quick response.just sent an email.

90 posts
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+3 more
HawkTheme says

It has gone 5 days, I still don’t get the money too by SWIFT .

113 posts
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FMedia says

Can you guys email me your Support ticket numbers? travis at envato dot com Thanks!
Sent an email. Thanks
1775 posts Multimedia Artistry
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dnp_theme says

I haven’t checked my account yet… still any news on this?

6126 posts
  • Member of the Envato Team
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+13 more
KingDog Envato team says

You’ll have to wait till our Melbourne accounting department wakes up, but they definitely be looking into it :)

1775 posts Multimedia Artistry
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dnp_theme says

Still didn’t get the Envato “We send you money.. Happy spending..” This means I should not go to the bank for nothing right?

4822 posts Interactive Design
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digitalscience says

I received the “your payment has been processed” email on 18th Sept… called my bank today (25th sept) and haven’t received the payment… I’ve been receiving money from Envato for the last 4 years via SWIFT and it’s never taken more than a week to come through, at least 2-3 working days at most.

Anyways I sent a support ticket, but still.. last month and this month the payments haven’t come on time, like they always did… what’s going on Envato? I’m purely relying on this income since I do this full-time, so it’s abit worrying when the end of the month is coming and no payments have come through :?

3711 posts Ruben Bristian
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KrownThemes says

I had my payment come through this month with no problems, but i remember that last month it came after a week, and a lot of authors were caught up in the issue. I have to agree with DS on this one .. what’s happening? Two months with payment errors is not looking good at all..

1775 posts Multimedia Artistry
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dnp_theme says

Still no news?

6150 posts
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VF says

^ I received following reply from Support, not sure this means they processed only now or delayed due to similar error like last month:

Hi Ramesh,

Sorry about the delay, the payment has been made and should appear within the next couple of days.

Rgds
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