93 posts
  • Has referred 10+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 3 years
+2 more
HelloCharlie says

Hi everyone. I’ve just made a payment request for my earnings. And it says this: Withdrawal of $MYSUM via Moneybookers to MYEMAIL. To be processed on 15 Oct 2013. Requested on 01 Sep 2013

but today is still August 31st. Why it’s saying Semptember 1st when is not?

Thank you a lot!

35 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 1+ members
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
jekot says
93 posts
  • Has referred 10+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 3 years
+2 more
HelloCharlie says

Thank you for that information but such a thing should be explained on a start. Everybody use their local time to sleep, live, eat, play. Many big companies have their services settled by user local time, Envato who have millions of member should have that. Now, I have to wait 45 days more just because they, and I’m saying again-with a millions of members, use their local time.

80 posts
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
  • Has sold $40,000+ on Envato Market
  • Helped protect Envato Market against copyright violations
+4 more
CleanAndSimple says

Tough luck . On the other half , you had 31 days to make a payment request. Why make it on the last day ? :D

93 posts
  • Has referred 10+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 3 years
+2 more
HelloCharlie says

Tough luck . On the other half , you had 31 days to make a payment request. Why make it on the last day ? :D

Because I’m new here. I’ve made account here two years ago but I didn’t use it till Aug 8 this year and I didn’t know how things are going and process for withdrawals.

1586 posts
  • Sells items exclusively on Envato Market
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Made it to the Authors' Hall of Fame
+6 more
AndrVlad says

Thank you for that information but such a thing should be explained on a start. Everybody use their local time to sleep, live, eat, play. Many big companies have their services settled by user local time, Envato who have millions of member should have that. Now, I have to wait 45 days more just because they, and I’m saying again-with a millions of members, use their local time.

Most banks and payment companies aligne processing to some timezone anyway. It’ hard to alight to all user time zones if you deal with payments.

But I have little candy ! :-) You don’t have to wait 45 days more, it’s just 30 days more, since you missed one month in payment request and you have +15 days even if you requested it on Aug 31 (AEST) .

Best Regards, Andrey

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by