WordPress Theme Authors Who Are Giving Away Free Services (Install etc.)

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ImanGM
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Hey,

Once I had a limited offer for free installation (Only first 20 clients), but I got an email from Jami and she told me it’s against the marketplace rules and I should remove it.

She also asked me to let her know if other authors are doing this and she’ll contact them to remove their “Free Offers” before she disable their items :)

So, if you know someone, open a support ticket since it’s not allowed on marketplaces :)

Cheers,
Iman

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FinalDestiny
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Hey,

Once I had a limited offer for free installation (Only first 20 clients), but I got an email from Jami and she told me it’s against the marketplace rules and I should remove it.

She also asked me to let her know if other authors are doing this and she’ll contact them to remove their “Free Offers” before she disable their items :)

So, if you know someone, open a support ticket since it’s not allowed on marketplaces :)

Cheers,
Iman

That’s weird and honestly since it’s our own items, even if we’d offer customization for free, what has Envato to do with it? They’re taking their cut, the fact that we can offer free installation has nothing to do with it, but with our own themes and business. If I want to offer free installation for my themes, that’s my problem, I would be mad if Envato would come in and tell me what should I offer and what not. ;)

And yes, free installation is a good way of marketing your items, that’s one of the easiest support questions I get, it takes one minute. Some people charge $100 or more for a 2 minute-installation, that’s ripping off the customer and not a good way of doing business.

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Nauman_19
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Providing free installation save a lot of time as compared to providing support. But people hire freelancer to do that and they charge too much. I think providing installation services in just 20 to 30$ will not harm buyer. Although elite can afford free services.

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Codestag
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There is a huge issue with setting expectations in this marketplace. If everyone uploads an over-bloated Wordpress theme, then this will become the standard that every user will expect. Same with free customizations and services.

Instead of training our customers to appreciate good design and coding, we have trained them to expect 1000’s of theme options out of the box. And to believe that a dedicated virtual worker is included with every theme purchase.

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Anps
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Well the envato concept, tough collis would disagree, is price dumping model, but with as you say globalisation it is pushing it further on. Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)

Since the main issue that some people depending were they live will do much more for $45 then other.

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fillerspace
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Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)

Where can I purchase a theme that includes this? Please provide a link!

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tommusrhodus
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Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)

Exactly. You know what it’s reminding me of, those adverts for rubbish products “but wait, there’s more!”

http://www.youtube.com/watch?v=i_RLYSaPvak
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ImanGM
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Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)
Where can I purchase a theme that includes this? Please provide a link!

+1

@FinalDestiny: I agree that it’s our items but it’s against the rules. I may do this on my own website or on my support forum but I can’t advertise it on my ThemeForest item description page.

I remember I’ve read it somewhere on knowledge base.

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subsolar
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I think that it already went in the wrong direction. If from the beginning there wasn’t a single author that gives for example customization services for free, the clients now wouldn’t have been taught this way. They would appreciate to give $80 for a customization and would be thankful.

In another universe…

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Artillegence
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Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)
Where can I purchase a theme that includes this? Please provide a link!

+1

@FinalDestiny: I agree that it’s our items but it’s against the rules. I may do this on my own website or on my support forum but I can’t advertise it on my ThemeForest item description page.

I remember I’ve read it somewhere on knowledge base.

I think it’s allowed mate, a theme in popular themes has been doing since start and I don’t see it removed .. if you were told to remove it , it is not fair. As one theme is openly doing and it has to be fair with everyone. Just my view :)

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