1866 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
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ImanGM
Moderator
says

Hey,

Once I had a limited offer for free installation (Only first 20 clients), but I got an email from Jami and she told me it’s against the marketplace rules and I should remove it.

She also asked me to let her know if other authors are doing this and she’ll contact them to remove their “Free Offers” before she disable their items :)

So, if you know someone, open a support ticket since it’s not allowed on marketplaces :)

Cheers,
Iman

2039 posts Don't Worry, Be Happy
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FinalDestiny
says

Hey,

Once I had a limited offer for free installation (Only first 20 clients), but I got an email from Jami and she told me it’s against the marketplace rules and I should remove it.

She also asked me to let her know if other authors are doing this and she’ll contact them to remove their “Free Offers” before she disable their items :)

So, if you know someone, open a support ticket since it’s not allowed on marketplaces :)

Cheers,
Iman

That’s weird and honestly since it’s our own items, even if we’d offer customization for free, what has Envato to do with it? They’re taking their cut, the fact that we can offer free installation has nothing to do with it, but with our own themes and business. If I want to offer free installation for my themes, that’s my problem, I would be mad if Envato would come in and tell me what should I offer and what not. ;)

And yes, free installation is a good way of marketing your items, that’s one of the easiest support questions I get, it takes one minute. Some people charge $100 or more for a 2 minute-installation, that’s ripping off the customer and not a good way of doing business.

61 posts
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Nauman_19
says

Providing free installation save a lot of time as compared to providing support. But people hire freelancer to do that and they charge too much. I think providing installation services in just 20 to 30$ will not harm buyer. Although elite can afford free services.

131 posts
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Codestag
says

There is a huge issue with setting expectations in this marketplace. If everyone uploads an over-bloated Wordpress theme, then this will become the standard that every user will expect. Same with free customizations and services.

Instead of training our customers to appreciate good design and coding, we have trained them to expect 1000’s of theme options out of the box. And to believe that a dedicated virtual worker is included with every theme purchase.

1860 posts
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+6 more
Anps
says

Well the envato concept, tough collis would disagree, is price dumping model, but with as you say globalisation it is pushing it further on. Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)

Since the main issue that some people depending were they live will do much more for $45 then other.

1149 posts
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fillerspace
says

Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)

Where can I purchase a theme that includes this? Please provide a link!

1738 posts How's the surf doing?
  • Had an item that was trending
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  • Has sold $1M+ on Envato Market and is now a Power Elite Author
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tommusrhodus
says

Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)

Exactly. You know what it’s reminding me of, those adverts for rubbish products “but wait, there’s more!”

http://www.youtube.com/watch?v=i_RLYSaPvak
1866 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Helped several times protecting Envato Market against copyright violations
+9 more
ImanGM
Moderator
says


Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)
Where can I purchase a theme that includes this? Please provide a link!

+1

@FinalDestiny: I agree that it’s our items but it’s against the rules. I may do this on my own website or on my support forum but I can’t advertise it on my ThemeForest item description page.

I remember I’ve read it somewhere on knowledge base.

326 posts
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subsolar
says

I think that it already went in the wrong direction. If from the beginning there wasn’t a single author that gives for example customization services for free, the clients now wouldn’t have been taught this way. They would appreciate to give $80 for a customization and would be thankful.

In another universe…

187 posts
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Artillegence
says



Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)
Where can I purchase a theme that includes this? Please provide a link!

+1

@FinalDestiny: I agree that it’s our items but it’s against the rules. I may do this on my own website or on my support forum but I can’t advertise it on my ThemeForest item description page.

I remember I’ve read it somewhere on knowledge base.

I think it’s allowed mate, a theme in popular themes has been doing since start and I don’t see it removed .. if you were told to remove it , it is not fair. As one theme is openly doing and it has to be fair with everyone. Just my view :)

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