1532 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
+10 more
ImanGM Moderator says

Hey,

Once I had a limited offer for free installation (Only first 20 clients), but I got an email from Jami and she told me it’s against the marketplace rules and I should remove it.

She also asked me to let her know if other authors are doing this and she’ll contact them to remove their “Free Offers” before she disable their items :)

So, if you know someone, open a support ticket since it’s not allowed on marketplaces :)

Cheers,
Iman

1961 posts Don't Worry, Be Happy
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
  • Has referred 200+ members
+8 more
FinalDestiny says

Hey,

Once I had a limited offer for free installation (Only first 20 clients), but I got an email from Jami and she told me it’s against the marketplace rules and I should remove it.

She also asked me to let her know if other authors are doing this and she’ll contact them to remove their “Free Offers” before she disable their items :)

So, if you know someone, open a support ticket since it’s not allowed on marketplaces :)

Cheers,
Iman

That’s weird and honestly since it’s our own items, even if we’d offer customization for free, what has Envato to do with it? They’re taking their cut, the fact that we can offer free installation has nothing to do with it, but with our own themes and business. If I want to offer free installation for my themes, that’s my problem, I would be mad if Envato would come in and tell me what should I offer and what not. ;)

And yes, free installation is a good way of marketing your items, that’s one of the easiest support questions I get, it takes one minute. Some people charge $100 or more for a 2 minute-installation, that’s ripping off the customer and not a good way of doing business.

57 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 1+ items on Envato Market
  • Located in Pakistan
Nauman_19 says

Providing free installation save a lot of time as compared to providing support. But people hire freelancer to do that and they charge too much. I think providing installation services in just 20 to 30$ will not harm buyer. Although elite can afford free services.

129 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Won a Most Wanted contest
  • Won a competition
+6 more
Codestag says

There is a huge issue with setting expectations in this marketplace. If everyone uploads an over-bloated Wordpress theme, then this will become the standard that every user will expect. Same with free customizations and services.

Instead of training our customers to appreciate good design and coding, we have trained them to expect 1000’s of theme options out of the box. And to believe that a dedicated virtual worker is included with every theme purchase.

1649 posts
  • Has referred 50+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 100+ items on Envato Market
+5 more
Anps says

Well the envato concept, tough collis would disagree, is price dumping model, but with as you say globalisation it is pushing it further on. Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)

Since the main issue that some people depending were they live will do much more for $45 then other.

1148 posts
  • Has referred 1+ members
  • Has sold $1,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+3 more
fillerspace says

Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)

Where can I purchase a theme that includes this? Please provide a link!

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)

Exactly. You know what it’s reminding me of, those adverts for rubbish products “but wait, there’s more!”

http://www.youtube.com/watch?v=i_RLYSaPvak
1532 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
+10 more
ImanGM Moderator says


Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)
Where can I purchase a theme that includes this? Please provide a link!

+1

@FinalDestiny: I agree that it’s our items but it’s against the rules. I may do this on my own website or on my support forum but I can’t advertise it on my ThemeForest item description page.

I remember I’ve read it somewhere on knowledge base.

274 posts
  • Has been part of the Envato Community for over 2 years
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
subsolar says

I think that it already went in the wrong direction. If from the beginning there wasn’t a single author that gives for example customization services for free, the clients now wouldn’t have been taught this way. They would appreciate to give $80 for a customization and would be thankful.

In another universe…

186 posts
  • Has been part of the Envato Community for over 4 years
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 100+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+5 more
Artillegence says



Guess there will come i time people will offer a neck massage and a free paint of your apartment if you buy there theme :)
Where can I purchase a theme that includes this? Please provide a link!

+1

@FinalDestiny: I agree that it’s our items but it’s against the rules. I may do this on my own website or on my support forum but I can’t advertise it on my ThemeForest item description page.

I remember I’ve read it somewhere on knowledge base.

I think it’s allowed mate, a theme in popular themes has been doing since start and I don’t see it removed .. if you were told to remove it , it is not fair. As one theme is openly doing and it has to be fair with everyone. Just my view :)

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by