7172 posts
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 10 000 and 50 000 dollars
  • Envato Studio (Microlancer) Beta Tester
  • Beta Tester
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a Free File of the Month
  • Bought between 50 and 99 items
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+1 more
doru says

This company is terrible. I too purchased a template from Theme Forest and then later learned it is not compatible with Wordpress.org. I asked for my money back a few days ago and have not heard from the company. THey definitely deceive their customers and I will never recommend their templates. I suggest they refund me or I’ll have to share my experience on other sites.

if you contacted marketplace support ( here: http://support.envato.com/ ) allow up to 5 days (not including weekends) for a reply from them.

1712 posts Don't Worry, Be Happy
  • Beta Tester
  • Grew a moustache for the Envato Movember competition
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  • United States
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  • Has been a member for 3-4 years
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+2 more
FinalDestiny says

nancynessel the fact that you have no clue what wordpress.org and wordpress.com are doesn’t mean ThemeForest is terrible. It’s easy to blame others. If you have no clue what you’re doing, hire someone more capable and knowledgeable in web development that knows what items are published on ThemeForest.