You can register in their support forum, and ask questions there http://theme.co/x/member/wp-login.php?action=register they will assist you with a happy face. This is a general purpose themeforest forum, not product/theme basis.
Hi Laranz – Thanks for chiming in with the link
Fogozito – We are happy to provide theme support in our member area for verified customers. We look forward to seeing you in the member area!